Location, setting, grounds and room lovely. Staff very pleasant.

Baby cot was not comfortable so had to pad it out. Meal in restaurant nice but very slow service with a young family.

Peaceful, welcoming and in a superb location

Both my evening meal and breakfast were excellent. The room was pleasant and the bed was very comfortable. I slept well.

Nothing to report.

Had the luxury suite at a very reasonable price. It was gorgeous. Staff were kind and helpful (I have some mobility issues) . Fantastic view. Room was grand with lovely views, and it's own balcony. Can't praise it highly enough.

Nothing. It was wonderful.

Great location, beautiful building, friendly staff and delicious breakfast. We visited the Monkey Forest in Trentham and the World of Wedgwood as they are both nearby and great activities to do. Also walked the short distance (15 mins) to the Plume of Feathers pub which had excellent food for a reasonable price.

Upon arrival the lady on reception although lovely, was more interested in finishing her conversation with colleagues than greeting us and checking us in. We were made aware in advance of a wedding taking place during our stay, which was absolutely fine and we barely heard any disruptions from music etc…we were however given a room away from the rooms of the wedding guests, which happened to be an accessible room. It was however far smaller than we thought it would be, (pics online I think are quite deceiving in hindsight!) with the door to the room smacking into the bed as soon as you walk in. The decor was quite dated in the bedroom, with peeling wallpaper in parts. The walls were awfully thin; the gentleman in the room next door kept us awake throughout the night with his snoring! The room had a decent sized tv and super fast wifi advertised, however we found the wifi incredibly slow, and the tv wouldn’t load basic channels and the speaker was muffled, so made it painful to listen to! The bathroom was spacious given it was an accessible wet room, however the hot tap on the sink wasn’t hot at all, and the bathroom door rattled constantly if you had a window open even slightly. Overall a pleasant stay, however feel this is more a B&B primarily booked for functions, than a hotel. We paid £120 a night, whereas feel this could realistically have been £80-£90 per night.

The lounge area was comfortable and relaxing. Plenty of choice at breakfast.

The temperature in the rooms was too warm. Could not find all my reservations but luckily they were not full.

The whole place and decor was marvellous. Parking area has charging point, this is a plus point. The room allocated to us was big and very comfortable. The bathroom is spotless and very modern.

The room where we were has no noise insulation from above as we could hear foot steps and it is quite noticeable.

Breakfast, dinner and environment

Everything was good