Great gardens, good location and friendly staff.

A bit dated but as expected.

Great property, the grounds were amazing and we were lucky enough to spend a sunny afternoon onlooking the lake. The bar and food were both cheap but great drinks, food and service. Staff were kind and helpful. I wasn’t expecting much as we didn’t pay much however the room was large and clean, the bar area was lovely. We added on the breakfast to our stay and both days the breakfasts were beautiful :)

Nothing.

I was given a Premier double even tho I'd booked a single at no extra cost. i love the walk down to the lake where I swam!

Nothing! Though the taps controlling the shower in the bath were a bit tricky!

Excellent location, beautiful views from garden

Decor needs updating

Location was great for me as there's a beautiful walk to keswick, and short walk to Hawes End jetty if doing catbells. On the banks of derwent so had great views. Was a comfortable stay with friendly informative staff.

Rooms a little dated, bit tired.

The gentleman behind the counter was fabulous as it was the location

The bed was far too hard, very uncomfortable. Place was a little tired

Good location to base yourself to travel around. Grounds are nice with spaces got walk dogs. Beds were comfortable. Kitchen was a good size. We paid £79 to stay which for the size of the apartment was fair.

The apartment we stayed in was in need of a deep clean and upgrading (we were in the Superior apartment). As soon as we arrived there was a strong smell of fish-and-chip-shop curry which stayed throughout the duration of our stay (even with windows open). All rooms really need repainting and updating. All walls had lots of marks and stains in most rooms on the walls and skirting boards. Lots of patching up of walls which then hasn't been repainted (or repainted poorly). Stains on sofas. There are steps into some rooms which are hidden by the carpet which could end up being dangerous (we all missed our footing entering too and from rooms), feels like these should be highlighted. In the bathroom there was a slight lingering smell of vomit, we only stayed one night otherwise we would have requested a move. The steel furnishings are all heavily rusted and there are marks and stains on the bathroom walls and the wall behind the door is damaged from being hit. Only plug 2 sockets out of 6 worked in the front room, which was annoying when trying to plug in heaters and charge devices. Really disappointing as the grounds and hotel look great. I'd recommend this if you're looking for somewhere to chuck bags down and get a nights sleep (beds were comfortable), I wouldn't have wanted to stay more than a couple of days.

Good breakfast. Scenery was lovely. Good location

Lift not working was main issue. We came home 1 day early as knees were giving pain