House keepers coming in the room after room was already cleaned. The reason for it was not clear.

The pool and the bed

distance from town, lack of outdoor bathing area. Breakfast buffet not good, poor selection, food served from a menu should be considered. Tea horrendous

Location was ideal for us, for we desired a quiet, restful night's sleep in a clean, spacious room that if needed we could feel safe walking 10 minutes to & from a Metro or Tram early or late. Absolutely felt safe in Hotel Dom Pedro and the surrounding area. What beautiful views from the amazing 19th floor window! Every hotel employee we interacted with greeted us with a smile, answered our questions, were capable & courteous. Enjoyed making an espresso in the room while preparing for the day & then enjoying a breakfast in the dining area before setting out on daily adventures. Four tables contained breakfast fare to meet everyone's tastes. Kudos to the attentive staff who tend to travelers during the busy breakfast buffet - attentiveness, hustle, teamwork, flexible - we were so impressed with you all! Our gratitude to the hotel housekeeping staff for maintaining the lovely room throughout our extended stay (chocolates on pillows ;). Professional, efficient check-in and check-out.

convenient location for me for a conference held at Epic Sana hotel nearby. Good facilities

cost was a bit pricey and some distance from the main city centre

Room was adequate but poorly equipped: no drawers! breakfazt was good but over priced. Did not use the spa. On the wholw we found the hotel pretensious but not at all comfortable!

The hotel was excellent. It was a very good breakfast friendly staff 😋

Just a little bit out of the centre, difficult walking very hilly .

There was a large cloud of dust and long hairs the whole bed, and it also on the bed sheets.These are pictures for the cleaning problem. We cleaned this bed by ourselves and didn't sleep in it again. Because we did not know why it's so dirty, we're worried about health problems. First of all, we can't understand and accept the environment and hygiene of this hotel. Because of such sanitary conditions, it really affected our travel and sleep in Lisbon.

We have stayed here last year. We like this hotel, hence why we took our friends there this year. The location is excellent. The rooms are spacious and are very well equipped. The staff are all so friendly and very obliging.

As per all European hotels, the air conditioning doesn’t work as it’s not switched on for the season. The beds are on the firm side. What really lets the hotel down is the breakfast. All the hot items are stone cold and not pleasant. The breakfast room can get very busy and a bit chaotic.

Great location, super staff.

Three star hotel at 5 star price.

We were upgraded to a suite which was beyond fabulous! The suite and public areas were immaculate. We had a view over Lisbon from 20th floor. Food was good and service was exceptional. The spa was lovely and very relaxing. Well worth the money and would definitely stay there again.

There could possibly have been a bit more variety for breakfast but honestly couldn't fault the hotel, our suite or the restaurants. Staff were also great, so no negatives.

Beautiful hotel, very classy. And, location was excellent.

Ordered a hamburger off the menu but came with no bun...odd, I ordered bread and made my own...my only disappointment with the hotel

location was great

our main feedback is that the air con in the bedrooms wasn’t strong enough at 25 degrees in April and we would be very worried about returning in the hotter months

The size of room, clean and cosy. The delicious fruits and a bottle of water every day replenished. The Service of car parking, check in and check out - quick and helpful. The breakfast- very good choice for vegetarians. The evening bar open with a good choice of wine and non alcohol drinks, and soft drinks. SPA - a great option after all day being busy visiting interesting places around Lisboa.

location handy to catch no 24 tram

stayed for 3 nights after day 1 no towels after room cleaned no tea or cofffe replaced . Breakfast no decaf tea poor service coffee cold

Room was clean and shower was powerful.

Hot breakfast items were not very good. Swimming pool and spa area is much smaller than it looks in photos.

When your stay at a hotel leaves you in pain, that's not a good experience. Great staff, horrible bed.

When I requested a mattress topper, because the bed was quite hard, I got a blanket. Kind of then to give me an extra thick blanket, but it did not help much.

toiletries chocolates water

the spa small gym old fashioned