The checkin was superb very well looked after

I liked the price of room the decor and cleanliness

i wasn’t informed payment was needed for parking when booked, if informed i would of saved me a penalty and i only parked for 4 hours, now have to pay an excessive amount. Not very pleased

Breakfast Menu

too much dust

great location for West Ham football ground, very comfortable room, excellent service from staff, very good breakfast

location for work. Staff were friendly

air con didn’t work so no heating. television didn’t work until I had it sorted. Some breakfast items weren’t hot.

I needed a microwave to warm up food after coming back late from a conference, my husband is diabetic and needed to eat before taking medication. The receptionist told us it’s none of his business , if you die , I will just call the police to collect the body. Really , I was upset by his response. This European guy on duty on Thursday night.

Staff are so lovely and helpful

N/a

The staff were so friendly and we were able to book into our room early. The room was clean and bed really comfortable. The bathroom is basic but all good with a big shower. Would definitely stay here again.

Staff were friendly & helpful, room was clean

Room was too small had to put child bed out every night & make it up ourselves, had to move furniture around so bed fitted.....poor show really!

I like everything in general

night time staff are rude

Smell in the bathroom.

The property was at ideal and fantastic location

nothing