Everything from check in to check out

Wifi was slow and pool menu not much of a variety

Room nice and modern, pus good size for a fmaily. One of only a limited number of hotels that offered family rooms with wo beds large enough to sleep two people each. This made it ideal for a fmialy of 4, 2 adults 2 youing children. Breakfast wa also good including alot of variety.

The pool area was a little dated in the area of the hotel we stayed. There was another much more modern pool area but this access to this was only permitted to premiun guests.

It was lovely: nice and clean with wonderful staff. It also has 3 swimming pools appropriate for kids of you stay in the main wing: and that is enough for the young kids (5 & 6). We went in April and the pools were not busy. Breakfast was nice, lots of different options like curry, noodles, rice, pastries, kids, sushi, fresh fruits. Only disappointment here is no ice-cream. This would be a highlight for the kids, especially in a place as hot as phuket. Kids eat free at the Charm Hotel in the hotel: this is great as the Charm Hotel staff are great and the food delicious. Kids had a main (great options and tasty), dessert (does include ice-cream) and kids size smoothie. Location is great: 700 metres from Juceylong and right in front of the beach. Though too hot for us. Next time we aim to come back in January. But that is peak period.

The noise level of inconsiderate quests. We had the room near the lift and on days where I couldn't sleep, I can hear kids yelling and running down the hallway at 2 am, adults talking loudly, wooden furnitures scrapping the floors. Lucky for us the kids and hubby are heavy sleepers.

Location

Food cold, staff had very poor English if at all

Lovely food, kids loved the kids pool and club. Great extra entertainment with the magician Hotel a bit dated but good distance to shopping

We accidentally checked out a day early (had already booked transfer when we realised) and asked for a credit for the night and were refused We would of come back a few weeks later and stayed longer but staff refused

Nära och bra till stranden

Mer valmöjligheter av frukost istället för mat

Konumu iyi

İki ayrı yataklı oda verdiler.

قريب من البحر

لا يوجد توصيل مجانيّ للأماكن القريبة