The room was good and clean, staff very helpful.

Quite noisy from the bedroom doors banging shut throughout the building.

The staff at Reception was very nice, polite and accommodated us when we asked for a travel cot. He brought it to our room and made our stay a lot easier as a family. The room was spacious for the 4 of us and very comfortable. This was our first trip in a hotel as a family and after this positive experience, we will be happy to do it again!

Very nice room and bed. Breakfast was also very good.

The breakfast was well presented but short on some items.

No evening meal available

Restaurant very poor. We were accused by a lady with a tight haircut , who appeared to be an undermanager, of not paying for our meal. She clearly didn't check at the cash desk. When advised of the situation she RAN off to check with a colleague and then disappeared. Her colleague, who appeared to be in charge seemed to think the situation funny. When we complained on checkout the receptionist expressed some empathy and apologised but he too laughed.

The Junior Suit was lovely. I was a good size and so was the bed. The bathroom was modern and very clean.

The dining room was closed and we were told it was due to lack of staff. we only saw one person on duty at any one time, not very good for a 4 star Hotel

no daily room cleaning service, fridge did not work

Good value. Clean and quiet. Friendly staff.

A bit dated (especially the bathroom). No on-site (or walkable) dining option on Sundays.