Novotel Aix-en-Provence Pont de L'Arc
Sobre este hotel
Featuring an outdoor swimming pool, the Novotel Aix-en-Provence Pont de l'Arc is located 4 km from the historic center and provides easy access to the TGV station and Marseille-Provence airport.
Servicios
Piscina
Aire acondicionado
Se aceptan mascotas
Internet o Wi-Fi
Se permite fumar
Aparcamiento
Balcón o patio
TV
Accesible para silla de ruedas
Jardín
Adecuado para familias
Mapa de Aix-en-Provence
Hotel en Aix-en-Provence
Razones para reservar
Cancelación gratuitaReembolso íntegro si cambias de opinión
Ideal para mascotas
Incluye lo esencialJardín, Piscina, Se aceptan mascotas y más
€€€€
Reseñas
3.4/5.0
Media(712 Reseñas)
Opiniones 100% verificadas3.0
Malheureusement rien
Hôtel très vieillissant très mauvaise image pour l’enseigne Novotel et le groupe Accord !
Petit déjeuner avec arrêt à 9h30 c’est lunaire 🧐et en plus à 9h15 obligé de nettoyer notre nous même 🤷♂️
7.0
部屋が広くてツインベッドも大きくゆったりしていた
特に無し
8.0
Room was quite big. Pool was good, Breakfast was included, but our leavig their charged 2 extra breakfast explaining only 2 were included.
1.0
La receptionist è stata gentile
La camera casca a pezzi, il lavandino era semi staccato dalla parete e il riscaldamento non funzionava. Odore terribile in camera e corridoio
4.0
Dinner was dreadful
5.0
the staff was friendly
The room was dirty, especially the carpet
1.0
The worst hotel experience I have ever had. The room was in bad condition. The carpets were heavily stained, there were stains EVERYWHERE, even the curtains were stained. The furniture is very old, it needs replacement. Food in the restaurant was absolute nightmare. We got a burger with stinky boiled meat instead of minced meat. We also ordered so called “salmon bowl” which contained rice, that smelled like fridge, the vegetables from another dish, composed clearly few hours ago, the bowl was also full of water, and the salmon was not fresh. I have never in my life seen such things in a restaurant, even the cheapest one. When we complained to the waitress, she was not surprised at all. So I guess she was not hearing this for the first time. This hotel surely doesn’t deserve 4 stars. I do not recommend it to anyone.
6.0
location and bed.
Hot Breakfast was cold at 07:00. Orange juice was off as strange taste, fizzy. Not as good as usual so skipped it following day. The hall outside the rooms is very tired and needs refresh. Rooms with piscine and garden view on the ground floor are better. Noisy people above on first night.
7.0
nice Pool area, very friendly service
motel style, carpet floor, charging station not working
4.0
The gardens where very nice.
The room was dated,It was difficult to get into the bed as there was only 6 inches of space on one side
and the curtains needed washing.The carpet needed cleaning and the door key sometimes did not work.
The gates to the car park were supposed to be locked at 8pm for security but were never locked as there was a longtime problem with the receptions system for monitoring the security.
Similarly the TV in the bar area was not working and apparently this was reported 3 weeks ago.
The reception staff where unable to offer any advice of what to see and when asked were the garden centres where they sent us to a Florist!!
6.0
The staff was friendly and helpful.
The room really needed some improvements since their were stains in the carpet and everything looking very worn.
7.0
good location and quite
not that clean as expected
1.0
The hotel
The staff
Thé breakfast
The pool
Thé garden was fantastic
The first night the room smelled so bad
The air con was so noisy
The bathtub so old it was disgusting
2.0
The outside was pleasant.
The room's are filthy with carpets with heavy disgusting stains on them. The staff was nice and very uncomfortable with the situation. We had two nights and two rooms booked and cancelled the second night for both rooms. The hotel told us that it would refund us ~300€, we only received 174€ from booking without a clear explanation so far.
5.0
Location
Needs an update
8.0
The hotel was much more clean and nice than expected! The hotel itself offers also some play area for children and a restaurant downstairs. Coffee was available on the bar even though we didn`t have booked breakfast.
The location was difficult to find for us coming from the highway
1.0
Nothing good about this place
Dirty room &smelly. Very rud manager.we moved out
5.0
very nice park behind the hotel. dog friendly. nice staff.
the room smelt cold cigarette. we asked to change and they accommodate. we chose the hotel for its vehicle charging station…which was out of order.
9.0
Piscine accessible
9.0
Room is big
Facility very old. Highway noise during the night
9.0
really friendly staff, convenient location and good facilities
8.0
Very friendly staff
4.0
Friendly staff.
Nice large parking area
Outdated rooms: room, carpet (room/hallways etc..) dirty/old carpet everywhere, stains and colors shows the years.
The stains on the carpet gives an immediate negative impression on the general rooms/hygiene and underlines the age of the rooms.
Kitchen was weak and mediocre at best, breakfast mediocre, dinner weak.
7.0
overall
location, but… no noise in the room
7.0
the pool. the staff was really friendly.
the rooms need renovation, for a four stars hotel they were basic.
9.0
the room was nice , room service food was good .
the breakfast was not good to repeat , poor variety of fruits , we did not like the taste of cofee , the swimming pool and terrace was out of service .
7.0
great location with easy access to the motorway. convenient hotel that had everything we needed, including free parking on site.
pillows were sad and only two for a double bed. No conditioner or body lotion available.
the toilet is separated from the bathroom.
Preguntas frecuentes
¿Cuánto cuesta alquilar este hotel en comparación con otros en Aix-en-Provence?
El precio medio de un alquiler en Aix-en-Provence es 103 € por noche. Este alquiler es 31 € más barato que la media.
¿Este hotel incluye aparcamiento?
Sí, Novotel Aix-en-Provence Pont de L'Arc incluye aparcamiento. Para más información, contacta directamente con el alojamiento.
¿hotel cuenta con piscina?
Sí, Novotel Aix-en-Provence Pont de L'Arc cuenta con piscina en sus instalaciones. ¡Trae bañador!
¿Novotel Aix-en-Provence Pont de L'Arc admite mascotas?
¡Sí! Este hotel admite mascotas. Para más información, recomendamos contactar con el proveedor de la reserva sobre las políticas de animales.
¿Con qué servicios cuenta Novotel Aix-en-Provence Pont de L'Arc?
Hemos encontrado 11 servicios para este alquiler. Esto incluye piscina, aire acondicionado, se aceptan mascotas, internet o wi-fi y se permite fumar.