The location lets to reach many places of interest just walking thus enjoying sights on the way. The room is comfortable enough for a short stay. The breakfast offers a good choice which is the right way to start the day. The staff has been very helpful.

After a few hours of walk in the windy weather of Hamburg one could wish to have an opportunity to make a cup of hot tea in the room. According to my experience it is a regular facility in a number of hotels.

A reasonably priced hotel near city centre. The room was ok. Breakfast, which itself was quite good, was busy on a Saturday so I had to wait a while in the lobby for a table.

Sound insulation between the rooms not so good. Hotel surroundings not so nice, just busy streets.

Clean room

Far from the center. Staff isnt information enough.

i am travelling for business and then i am reliable to have internet access. This was absolutely not available. although they said they have open internet with telekom. but you could not access it. it was far to low. this is very disappointing.

It was close to my work place.

The room furnished like in the 50s of last century. All furnature in the room very old. The TV too small to be seen properly (old man) only very very few channeld otherwise you were expected to book pay tv. I asked 2 times for wake up call but only once it worked. That means it is not reliable either.

Great location and nice room. Breakfast is really nice.

Breakfast was plenty, fresh and with good variety. I had the Bircher muesli, a brown roll, cheese and eggs, and some fish. All very nice. Quick service. Well presented buffet.

The location is perfect, very central and good connected, good breakfast, clean room, nice bar and ambiente

Coffee - no choice there, just black coffee, quite weak to my taste. The room smelt funny, too chemical.

Convenient location, clean room, decent breakfast.

Still using physical keys for rooms, rather than key cards…but that is not a big issue.

location was great and the breakfast selection was wonderful.

The rooms are a bit dated, with creaky floors and thin walls you can hear everything that’s going on above you and next to you.

Clean, comfortable and very good value for money. location was a short walk from city centre and the Christmas market

Lovely clean hotel. Nice size room with lovely shower. Good breakfast with nice choice of hot and cold options. Hotel was a short walking distance from the main train station and S Bahn train link from airport.

Nothing

Great location, across from Dammtor station and 10min walk to central station through the city. Hotel was very clean, friendly staff, we stayed in one of the newly refurbished rooms which was lovely, big bathroom with fab shower and lots of showe gel/soap etc replaced each day, hairdryer. Well stocked mini bar but no kettle for tea/coffee. Great breakfast with plenty to choose from friendly helpful staff.

Nothing not to like here but if i was being picky i would have liked a kettle and tea/coffee facilities in room.

location, friendly and helpful staff. good breakfast