Friendliness of the Staffs

The food

Excellent location and facilities.

Excellent location in a beautiful building. Friendly and helpful staff.

Location Wellness area WiFi

Swimming pool is 6 x 8 m

Location right in Center. Indoor parking - lot of restaurants - a good bar - its an experience worth. And not to forget the fantastic breakfast,,,,, :-)

Bed was great

nice surrounding

location and service

the breakfast is chaotic

lovely interior design

average food at the restaurant, no portable toiletries - bath was in the room and I could not wash properly because shower gel and shampoo was locked in shower

An amazing find in this beautiful city. Very handy for sightseeing and restaurants.

nothing

We booked a room with a view of the market and it was fabulous. High floor, 2 dormer windows, birds eye view of the Christmas Market! Market right outside the hotel doors.

spots in parking garage are very tight but great to have parking on site

the usual top class value for money of the Van der Valk chain!

Decor and restaurant

One night was quite expensive

Massive noise at 530 or so in the morning: garbage collection I guess, right under room window. Smthg like that for that kind of a room rate is simply unfair.

-we stay here every time we visit my home town of Hildesheim. it’s always the same. -staff are very friendly and always polite. -my grandfather built the underground parking garage in the 1970’s and they’ve recently upgraded to a ticketless system (amazing). -absolutely gorgeous location looking over the restored market square. I highly recommend a room with a view of it. -restaurant is pretty decent with seasonal menus (nice white asparagus in May) -breakfast buffet is vast and German standard. -the location needs a second mention, neatly in the very centre of the city and parking is painlessly downstairs.

breakfast buffet is sometimes a bit stale… a minor complaint dining room could use a coat of paint… it’s functional, but could be better.

as pointed out not a good value for the money. the pictures on the website are showing much more beautiful rooms for the category superior double room. poor view, the blanket hat a stain on it. the stuff was not helpful or forthcoming. rather more on the I don’t care mentality kind

a superior room with a very small window to a wall. extremely expensive for the value. stuff was friendly but not really competent. not knowing if the window can be open. agreeing that things are not how they are supposed to be but doing nothing about it.

Location, restaurant and balcony.

Breakfast service was poor compared with dinner service. No door separating bathroom/toilet

Location interesting amongst very old buildings

No, everything was fine!

Everything is perfect with this hotel. The staff are super friendly and professional. Sublime breakfast, Very comfortable room and we enjoyed the pool as well. The parking facilities quite convenient, although privately owned by another company it was right under the Hotel and we were offered a discounted 24 hour rate.

Nothing everything is perfect. we always book this hotel when coming for the M'era Luna festival and would very disappointed if it's fully booked.