The view was amazing! We also get honeymoon treats from the staff, thank you! The staff also suggest our itinerary. The room was okay, but the terrace was wow, the best view we ever see in hotel terrace. Food was okay too.

Stairs hahaha thankfully we only get 2nd floor so no issue. There is only a heater (no AC) so the circulation pretty bad i guess, but we open a bit of the window to get the air flow.

Beautiful room, with a spectacular view of the waterfall. We had a "Valley View - Holz 100" room - totally worth it in my opinion! The room was clean and spacious, with all the facilities you would expect. Very good buffet breakfast available from 7:30-10:00. All the staff were very friendly and helpful. Excellent location for the Wengernalpbahn - just 2 minutes away on foot.

We found the bed and pillows a little soft, but not too bad. A bit more variety on the restaurant menu would have been nice. We personally found the local region dishes not so much to our taste and would have preferred a few more international options. But what we had was hearty and tasty, though not top notch perhaps for the price.

Everything

Leaving

The room was spacious and well-appointed, with a stunning view of the waterfall. The cleanliness was impeccable, and the bed was very comfortable. The breakfast at the hotel was absolutely superb. There was a differant selection of fresh and delicious choices. The dining area clean and inviting with very nice view of the mountains. I particularly enjoyed the fresh milk :) The hotel's location couldn't have been better. It was situated right in the heart of the mountains, within walking distance of major attractions and lively entertainment districts. I loved being able to explore the village on foot, and the nearby train and bus station made it easy to access other parts of the village. Additionally, there were numerous excellent restaurants and shops within a short walking distance, adding to the overall convenience of the location.

Nothing was bad

Great location, friendly staff, breakfasts were great. We had a delicious dinner there - in fact, the best one in the valley.

The rooms feel a little old and it could use some updating in the decor. We felt that it could be a little more upscale, especially given the cost.

The hotel has a very beautiful terrace and garden with views of the Sraubach waterfall and the glaciers on the mountains. Very convenient to the station. Will stay here again if we return to Lauterbrunnen

They could use an elevator. I understand that they will put one in starting in November.

Helpful, friendly, efficient staff. Pleasant restaurant with good food/decent breakfast.

Our room was a bit ‘tired’.

Excellent location, good restaurant and food

Booked in advance to get early bird rate. Allocated worsts room. I would not stay. Some Swiss people are raciest (particularly hotel staff).