The staff is courteous and the best amongst the best is Sharad.

great service, beautiful and calm place, tasty food

The curtseys extended by staff excellent. The cleanliness was excellent. The ambience was very good .

I have been staying at this hotel for the last 14 years this time I found pubic hairs on the toilet and and bedding had blood stains etc

the property has such a beautiful old world charm. the staff was so polite, gentle and the way they were with my kids is something that I loved the most. my daughter who is 6years old must have called the room service so many times and they were so patient every time.

good and elaborate breakfast and dinner buffet. Ate at Oudhnama restaurant too. excellent food and hospitality.

Spa was overbooked :-)

Staff were very accommodating of the room preference request and the birthday surprise. Breakfast was delicious, with an exceptionally friendly but unobtrusive staff. The car tour of the city was very satisfying, with Taj being very helpful with my requests during shopping and him being on top of the schedule considering my flight time. It was a perfect weekend holiday for me!

Nothing!

Breakfast OK but quality of ingredients going down. Sausages cereal no longer 5 star standards. Then desi culture creeping in. Teas in glasses this bun maska thing. Not corporate. Not for public school crowd. Well but I must admit that most of the crowd in there now is PLT people like them and not PLU people like us.

It was December 28. The Climate Control system didn't go above 21 deg C to 26 in heating mode. Bad. We slept with the system off.

very comfortable bedroom, good shower, wonderful hairdresser Manmohan, very nice customer relations.

The restaurant is very expensive and when I asked for yoghurt to help tone down the food I was first given yoghurt in a bowl, then some boy came and threw down a yoghurt in a plastic pot. not the standard you would expect from the taj brand and from a restaurant of that price. this was a special occasion for us and it was spoiled

This is a special property which is beautifully designed inside and out and run by utterly charming and well-trained staff throughout the hotel in every service.

There is only an outdoor unheated (freezing cold!!) swimming pool

Food

Food

It’s located on sprawling grounds near the river and in very quiet area

It’s located little away from the airport

Fantastic staff and food!

Had a wonderful stay at Taj Lucknow….as usual, incomparable. The service top notch. Right from checkin - with Shraddha smoothly with a wonderful smile, calmly troubleshooting our erroneously cancelled booking by Booking.com due to server and technical problems 😘🙏🏼 - to the staff at Sahib Cafe - Chandra, Sudhir, Brashban, Sharad. and Mr.Shekhar who looked after us so well.. And of course, the chef who was so happy to cater to our every little whim. 😊😊. The housekeeping staff of course - Lalit, Khushboo, Sangram and Anil who kept our rooms spotlessly clean and happy to oblige our smallest request 😊👍 and Always a smile and a lovely greeting. The Concierge Mithilesh - warmly helping and out sourcing so many of our inquiries with a wonderful smile 👍 We have stayed at various Taj hotels and as usual have found the service impeccable. Always made to feel so very. welcome.