Mercure Sao Caetano do Sul
Sobre este hotel
El Mercure São Caetano ofrece habitaciones luminosas con aire acondicionado en el distrito de Santa Paula de Sao Caetano, a unos 10 km de Sao Paulo.
Servicios
Piscina
Aire acondicionado
Cocina o cocina integrada
Internet o Wi-Fi
Aparcamiento
Lavandería
Balcón o patio
Jacuzzi o spa
TV
Accesible para silla de ruedas
Gimnasio
Jardín
Adecuado para familias
Mapa de Santo André
Hotel en Santo André
Razones para reservar
Incluye lo esencialJardín, Piscina, Cocina o cocina integrada y más
Reserva con confianzaColaboramos con los principales sitios web de viajes para que estés seguro de que estás obteniendo una buena oferta de alquiler perfecto.
€€€€
Reseñas
4.0/5.0
Buena(695 Reseñas)
Opiniones 100% verificadas9.0
Localização e praticidade na reserva
Nao ter cafe da manha incluso foi uma surpresa negativa.
8.0
Gostamos do quarto e café da manhã
10.0
Tudo. Inclusive o andar mais alto.
Nada.
9.0
Bom espaço. Quarto pequeno mas a salinha o torna mais agradável.
Achei o café da manha extremamente simples. Tenho costume de usar outros hotéis da rede e achei esse inferior.
3.0
Localization and good shower.
Bedroom very small. Food is not good.
1.0
Very dirty and outdated room
Black mold everywhere, walls were disgusting!
Staff extremely rude
Would never expect this from such a well stabilized brand
Very disappointed
Very dirty and outdated room
Black mold everywhere, walls were disgusting!
Staff extremely rude
Would never expect this from such a well stabilized brand
Disappointed
8.0
so simple
8.0
The location was not as we thought and was quite a long way from everything.
The breakfast was good.
All staff were friendly and helpful and always had a smile.
The lady receptionist who checked us in was extremely helpful throughout our stay. Also as my partner is Brazilian and I am English with very little use of the Portuguese language it was great that this lady spoke excellent English.
The first room we booked was a studio and on the website the pictures are very deceiving as the room looked much bigger, but when we got in there we were immediately overwhelmed with how small it was. As soon as we arrived we asked to upgrade to a suit as we could not have stayed in the studio for 1 night let alone 7 nights. There was not even room to put a suitcase down.
We were really unhappy and dissatisfied that the pool was closed whilst we were there, the only reason we booked this particular hotel was because of the pool and us wanting to use it everyday. We feel we should have been told in an email or the website should have advised of the closure. We feel we should have been offered a discount or at least got our upgrade of our room as complimentary due to the inconvenience of no pool.
5.0
Food is awful. Breakfast terrible. No good restaurants around so have no choice.
One day came to room and there was a guy fixing AC. Don’t think everything was working in the room and they figured it out before we reported it Was strange.
One time came back to room and door was wide open
3.0
good location
- room smelled like urine, had mold in several places and the floor was so dirty that our feet’s were black at the bottom.
- changed rooms and the guy at the front desk gave me a key to the wrong room. I opened the door and a man was inside the room. then I got the right key…
- I ordered a coffee at the restaurant and it took 45 minutes to receive it. A SIMPLE COFFEE.
- needs renovation immediately
- a couple girls at the front desk need training to be more welcome. I felt pretty bad trying to solve a few problems with them. I speak Portuguese, so it would be easier to talk to them, until we got to the point that I was tired of speaking to them and receiving bad looks that I had my English-only speaker husband to talk to them to see if they could treat him better or try to actually solve the issues.
9.0
room size
cleaning. basically the shower needs attention
9.0
Staff, room size, food
Cleaning. Shower needs to attention due to the mold
10.0
Everyone was professional, courteous and friendly. Amazing cocktails at the bar.
When we arrived my husband who has a bad back was struggling to bring our luggage up the steps to the lounge. A young man who was just sitting outside the front lobby door just stood there and did not help at all. This really bothered me. What happened to great customer service!
9.0
Everything was great including room service, bar service. However cleaning needs to be improved. Hotel needs renovation desperately.
Cleaning, maintenance, price
5.0
Well located for us, with parking available for reasonable price.
Bedsheets weren’t overly clean and barely covered the mattress. No soap or shower gel in the room as both bottles were empty. Rooms looked very tired.
6.0
Clean room, comfortable bed. Breakfast was pretty good, lots of variety. Most of the staff was nice and helpful. Location was great.
I stayed in 2 rooms, all in one of the topmost floors (16th), and both of them were very noisy. You could hear the neighbours upstairs flushing the toilet, and even morning you could hear them working out in some kind of treadmill at 7AM.
Preguntas frecuentes
¿Cuánto cuesta alquilar este hotel en comparación con otros en Santo André?
El precio medio de un alquiler en Santo André es 51 € por noche. Este alquiler es 22 € más barato que la media.
¿Este hotel incluye aparcamiento?
Sí, Mercure Sao Caetano do Sul incluye aparcamiento. Para más información, contacta directamente con el alojamiento.
¿hotel cuenta con piscina?
Sí, Mercure Sao Caetano do Sul cuenta con piscina en sus instalaciones. ¡Trae bañador!
¿Mercure Sao Caetano do Sul admite mascotas?
Lamentablemente, este hotel no admite mascotas. Intente buscar de nuevo y filtre por "Se admiten mascotas"
¿Con qué servicios cuenta Mercure Sao Caetano do Sul?
Hemos encontrado 13 servicios para este alquiler. Esto incluye piscina, aire acondicionado, cocina o cocina integrada, internet o wi-fi y aparcamiento.