Swimming pool

Guy in bar cheating Guy work in receptions at night he think am drunk i give him 600 he said only 60 drhms Taxi not coming to place and by phone he take me and not on the counter for meter and ask for hug money.

The location, the hospitality and atmosphere are all very positive and welcoming!

Nothing!

noce location and clean rooms

smell of smoke all over the place.

Good breakfast and beautiful swimming pool

The number of power sockets in the room is too less.

Quiet area far from the busy and crowded medina and Gueliz. nice swimming pool. Decent staff service. Food and drinks prices are reasonable.

AC didn't work and they couldn't do anything about it. Difficult to get your call answered as they only have one person in the front desk.

Nothing

Everything

The only good thing about the property is the poolside.

it was a really a bad experience, the rooms are so damn old and needs renovation, the bathrooms are so small the water leaks out to the room, there is no amenities in any of them, the breakfast is filled with ants in tissue paper and honey and jam, the AC was not working for 4 days straight, the staff at night where very unprofessional!

Location

It’s all started from a terrible receptionist during check-in. He was busy with money counting and he didn’t like we were to interrupt him. Sorry to disturb you. Second he was not pleasant at all. All questions we have asked he aimed through the teeth. On the second day we asked for an iron. They didn’t manage to find an iron for 1,5 hours. I had to go down to reception to remember about our need. That didn’t help. Ok. We asked to find an iron and leave at our room. Didn’t help. We didn’t get an iron at all. Common, guys, you are a hotel from an Accor chain! Please go and buy couple of irons!!! Why do I have to go three-four times and ask for it? The next thing is cleanliness. There were dirty spots on the sheets. Look out for the pictures. Terrible, just terrible. It’s not the level of IBIS hotel at all. I hope smb from IBIS will read it and will initiate a service check. This hotel doesn’t deserve being IBIS.

Not much to be honest.

Bed was very uncomfortable. very noisy room next the main road. Breakfast was very minimal and it’s located very quite far from the city centre.

The staff was so rude they have no knowledge about hospitality

Rooms weren’t as my expectations and the staff re not nice

the stuff was excellent

poor confort, bathroom in a bad state

Everything was perfect, definitely coming back again

The room was ok as expected at the Ibis. Breakfast was acceptable.

I could get only limited channels on the TV. No instructions how to operate. Hot water seemed to be in short supply.. I had dinner there the meal was awful, the entrecote steak was inedible. Not fit for animals. The menu said Legumes (vegetables) but consisted ofa very small piece of lettuce and one sliced of tomato. I compllained to the waiter and at reception and they seem incapable and untrained to deal with complaints. All they said was sorry and continued to chrge me the full amount. No customer service

small room

The rooms were not clean

othing

Old Facility with no tools at all ( Soap, Napkin, TV or working Phone)

The location is good and safe. The cleanness of the rooms also. No pests Good wifi

Hotel itself: The hotel itself is old. No luggage porter at arrival and departure. Parking is only for 20 cars… but hotel has over 200 rooms. So when you come too late at night or early in morning you have to find an outside parking and pay 10 dhs for it Only plus: location itself Rooms: Rooms are small bad ventilated the doors don’t close properly. No lock in bathroom. Sink was almost clogged at arrival. Bed is horrible with a “hole” in the middle. If you’re claustrophobic, then the rooms will terrify you. Only saw small rooms like this in Hong Kong. Only plus: clean - no pests - decent wifi The breakfast: Coffee machine is a Nescafé machine that makes terrible coffee Juices and bread (especially Moroccan bread) aren’t fresh. They can’t even cook eggs properly. It’s open buffet but honestly there’s not enough choice. Tables are sticky and dirty. You eat WAY better (and much cheaper) outside than in the hotel