Haven’t stayed yet? Booking isn’t until 26th November

A/a

Chambre très confortable, propre et au calme, pas loin de la gare pour se rendre à Londres, à proximité de Bluewater.

I’m happy # 4 of 5

Nada

Convenient.

Shower was not very hot, the drain was making loud noises & not 100% clean.

Good sized bed, decent room pretty standard, plenty of parking.

When we checked in we made sure with reception that the room service was 24HRS as we knew we’d want food when returning from an event that night. They assured us it was so we didn’t go buy any. When we got back and rang up for room service they told us the kitchen was closed, I said we had been promised it was 24HRS. The guy kind of sighed and said all they could make was a chicken avocado sandwich nothing else on the 24HR list. We went with that rather than go hungry and it was fine if a little messy because they didn’t cut it in half or provide cutlery for us to do so. We would happily have brought our own food with us but reception guaranteed room service was 24HRS as advertised so it was disappointing to then find different.

Room was good quality

The bathroom was poorly fitted and very low quality fittings - the opposite of the rest of the room.

Room was so comfortable for all of us. Food was delicious. Staff were so kind and friendly. Really nice area. An extra cool thing was how you are trying to be more eco friendly by explaining the happy towel and you also had a recycling part to the bin. I appreciate that so much.

Breakfast vast variety clean and comfortable room

N/a

The room

Been charged £7.00 to park at hotel car park. Evening food poor for the price

The hotel Was So lovely and clean

Nothing

The room was neat and well organised . The breakfast was superb with friendly 👌 staffs.

There was no refrigerator in the room which was not too pleasant.

Good clean modern rooms quiet hotel. Secure parking . 30 mins on overland train to central London. Right on A2 easy to find

Check in was fine.

No pressure on the shower. Pillows are terrible. no comfort. Receptionist looked bored and uninviting. Got a call from another room when i was sleeping waking me up.

Room comfortable

Having to pay for parking

Cleanliness and good location

No réfrigérator, no drinking water and no body cream.

Comfortable bed, nice bathroom. Quiet.

Shower strength very weak.

The Cleanses

Nothing

The room was big (booked Accessible on ground floor) and lovely big wet room. Plenty of towels. HUGE bed, 4 pillows wide.

Room wasn't touched when I went out so no milk, only 1 teabag, bins untouched, bed unmade. Asked for milk at reception & told there wasn't any so taken to Bar & given small pot of milk. Young barman then found 6 small pots. Did not agree with having to pay £7 per night to park in car park.

comfy bed, welcoming staff

the large bed

Breakfast not included, despite the huge cost

it was a last minute stay . my son was at risk as he had someone try and kick his front door down to rob his flat . it was local to me so I wanted a safe place for him and his girlfriend to stay

the reception male staff kicked them out on the street at 3am due to x2 members of family visiting them in the room to find out what happened and if they weee ok . they wasn’t sleeping over night . only to stop for a hour