Easy access to Dublin and Comfortable in the town

The river walk was a bit threatening with gangs

next to the shopping center

limited breakfast choices

Uncomfortable bed the disinfectant in the swimming pool stung my eyes.

beautiful and stylish hotel. great pool and gym. spacious rooms.

beds weren’t overly comfortable. very hard mattress and the pillows were very hard also.

lovely hotel …. staff very friendly.

beds not very comfortable. breakfast was nice not a lot of choice.

There were good options for breakfast a lot of variety and it was close to a lot of shops and restaurants plus free parking is a bonus. Location was great

We stayed in the family room - with a 1.5 year old and a 5 years old and in the family room heating is only on certain times which doesn't make sense as we arrived around half 4 and heating apparently starts at 7pm so the room was chilly and we spent ages turning the heaters on and waiting as it was a cold and wet day so we called reception and said the heating isn't working and then a man comes in with a portable heating and tells us heating is on set timers and we can't just turn the heaters on. We used the portable heater for a while and then we had to stop using it as our baby touched it twice and didn't seem safe for a family room to use. For a 4 star hotel especially for the family room this was a bit strange that heating only comes on a certain time and then during the night it turns off again which again the room got the cold so for families and small kids I wouldn't stay again especially when it's not in the summer. There was so no soap in the room which we had to ring reception for again just small things which should be expected, the carpet in the room had some stains and overall the family rooms needed updated like some paint coming off the walls and smart TVs in family rooms would be good as there were no cartoons or kids channels available in the evening.

Beautiful hotel, lovely staff, nice location

Party in hotel with music so loud until about 1am. Did mention this to reception who offered to move us but this was after 11pm and didn't want to up route ourselves and belongings at this time

Lovely hotel, Very clean, extremely nice staff

Food menu in Arkle bar

Deluxe room was lovely the bed was perfect and room size was good The hotel is clean and run very well . The staff are excellent, Megan at reception was a great help with every aspect of our stay .. thank you

We booked a superior king double room but this room did not measure up to our expectations or needs, Megan moved us to a deluxe double and the difference is massive .. my advice is choose your room carefully.

Staff very helpful

No heating in the room TV no channels

The hotel was lovely staff and restaurant food was lovely comfortable beds to and very nice swimming area

The hallway to the room was very dirty from kids messing it up and it just looked grubby there wasn't enough room or seats down in the lobby area or in the bar to sit and have a drink

friendly staff

No complaints

good location

very Comfortable

couldn’t fault it

Very nice and cosy hotel. Leisure centre is great, very relaxing. Nice and spacious triple room, bathrobes and slippers are in the room so you can go to sauna and pool only in your bathrobe. Lavazza coffee machine in the room. Nice breakfast.

On the first night when we came back from the bar we had no electricity as the contact on the card was not working and you need key card to run the electricity in the room. They offered to switch rooms however it was 1 am and we were all unpacked, can’t really pack in the dark so we stayed and they fixed it in the morning. However next day every time we came back to the room our keys would not work so we’d have to walk back all the way to reception to get them coded again. It wasn’t the case that we kept them close to our phones as I went to the spa only in my robe without my phone and when I came back my key was not working again. That was really frustrating. We didn’t get any discount or apology for that inconvenience which I find unprofessional for a 4 star hotel. Also on checkout no one asked how was our stay. Had brunch in the attached cafe, ordered eggs Benedict, supposed to be cooked to order, came out cold. Returned them and got the same plate back just reheated which is unacceptable.