The Parking, signage was hard to follow

Central for Chinatown and such an easy one tram ride to shopping and Circular Quay made for a super location for us. To be honest we could have walked instead of the tram, especially to the nice shops. The apartment itself was HUGE compared to others I looked at booking, and the 62nd floor views east were wonderful. The kitchen was awesome and well supplied, the bathrooms brilliant and the beds wonderful. The 61st floor gym, pool and hot tub were excellent bonus features too.

The main niggle was we didn't know we could go into the dedicated Meriton Suites parking area in the public underground car park BEFORE checking in, so ended up having to leave the carpark and drive the block to come back in as the Meriton Suites parking area is very soon after you enter the carpark, and you can't get back to it once you have passed it. Apparently we just had to push the intercom to be let in, then proceed to check-in. Parking is a bit expensive, but, as with the apartment cost, this is central Sydney so I shouldn't complain.

The views were absolutely amazing! Staff were lovely. Pillows very comfortable. Elevators were really fancy and up to date.

Parking was a bit of a struggle as the signage stated “loading dock entry” so we assumed we couldn’t enter this entry. During this time we had to call twice and ask for directions. The first call didn’t advise that we enter the car park that says “loading dock entry” however we found another car park and entered which didn’t allow us access to where we needed to be. More signage would allow more ease. (We were also asked by the same thing by someone else the following day). The cleanliness could have been better. Upon entry the room smelt of urine. There was a ball of black hair in the entryway (none of us have black hair so it didn’t belong to us). My bed had 2 black hairs in them. The second bathrooms shower looked unclean.

The rooms are beautiful, perfect location, staff wonderful

We had 3 rooms booked and could not be on the same floor

I liked the view

The kitchen was old and the sink was so small. The air conditioning was not easy to set. The air conditioning broke down and it was 40° for half a day. The front counter staff were argumentative when we asked for answers to when the air conditioning would be fixed and had no portable fans during this extremely uncomfortable time of over 10 hours. Again I had to go to front counter about the air conditioning breakdown as they would not answer the phone. The lift waiting time was very poor and staff were using the guests lifts instead of the dedicated staff lift adding to the wait times, this also meant the lifts were always full at peak times making the wait up to and over 10 minutes. The front counter staff hardly ever answered the phone and when we tried to contact them, you had to go to front counter to get answers to your questions. The front counter staff did not enter my name correctly so the wifi set up did not work until again I had to go to the front counter because they don’t answer the phone to sort it out.

Views were awesome, location near tram was great too

Views

Location

Nothing

Everything, location good. Plenty of restaurants in the area. Close to Trams. Easy to get about the city.

Nothing as I couldn’t fault what we received

Amazing views and luxurious accommodation.

The pillows weren’t very comfortable.

beautiful place with beautiful staff. came for my birthday and couldn’t have asked for a better experience with the Meriton. it is a must book! i will definitely be back :)

only 4 towels for an apartment 6 friends were sharing. this could have easily been fixed if we called down to reception but we were in a rush.

Good location!!!

Location

Nothing

Location, room and view is excellent

Beautiful big bedrooms and living area

Aircon in master bedroom was very noisy.

Big n spacious

Wifi was down for 1 night. No daily housekeeping

The views, pool, very comfy beds, washing machine, reception staff

Lack of utensils, cooking items, apartment was dirty so spent $$ on cleaning spray and cloths to clean the kitchen and toilets, dust and debris in wardrobes, hairs on bathroom floors. Finger marks on windows -

Location was perfect

top location

parking

The spa was too cold

the facilities and the view

Nothing

LOCATION

LACK OF DISABILITY AMENITIES

View!!! Plenty of space. Location was perfect. Better than we hoped for.