everything

bathroom door opened on to bedroom door

Perfect location. Lovely clean room's. Excellent food. Attentive staff

Would have appreciated room service which was not available

location

breakfast in hotel lobby areas

Staff were extremely helpful!

Pool was lovely, excellent housekeeping staff.

The bar was closed for more than 50% of our stay, with no notice. Some days it was open in the morning but then the ‘Bar Closed’ sign appeared during the day. Considering they forbid you to buy a bottle of water from a shop and drink it by the pool, it made our stay incredibly difficult. If we wanted a drink we had to ask Reception, who were not happy to provide it, but with no bar staff, they felt forced to (and we were made very aware of it). When I asked, they mentioned the bar man was sick, but as an essential front-of-house service, cover should exist! Very unacceptable for a four star hotel not to provide this service, and seemingly not even care about it. I emailed the hotel two days before departure and received NO response. Could not be more disappointed. So despite the excellent efforts of some staff, management clearly aren’t interested enough in their customers.

The location and style of the hotel.

Overbearing and seriously obtuse security staff who follow you around all of the place - it feels more like a prison than a hotel to relax in. There's no on-site catering in the hotel any more - so breakfast is extremely limited to a French/ "continental" breakfast. Hence there's no lunch or evening dinners - not even snacks like sandwiches or fries. Nothing.... They have a lovely bar area right next to the pool - but they've done nothing to integrate these areas so there's much that's lively about this place during the afternoon and evening. It's actually dead. We have stayed at this hotel every year for 10 years and the new management have destroyed the charm of this place. The poor staff are told to follow orders - and there's clearly a sense of fear if the staff try to employ some consideration outside the "rules". The smoke alarm went off 3 times - late at night circa 1am - which disturbed the sleep of the residents and when we explained that our sleep had been disrupted they made not a single concession or gesture of goodwill. I also have concerns that the fire alarm could not be heard if you closed one of the inner doors - which makes me dread what would happen if this were to be a real fire.... This place is expensive and overpriced for what it actually gives you - not withstanding the central location, and the elegant and modern design. Think twice - and avoid if you can.

The location was great and a lovely small hotel.

Dead wasps on floor and full dirty ashtray outside the room window

The location is good

The building is old and squeaky, the bathroom distribution is really weird, which makes it very uncomfortable and they don’t even give you a little bottle of complementary water

Building completely renewed very comfortable Located in the center of the city, in the shopping street, near to the sea and to the most attractions

Everything was fine

Excellent location

Room size

Lovely location. Staff helpful. Great to have tea and coffee making facilities in the room.

Needed more drawers and wardrobes in the room.

Great location and very nice hotel for Cannes.

location, decor

Nice staff. Everything is okay

Thank you 🌸