Rooms lovely location perfect for our needs. Staff professional, helpful and friendly.

Food overpriced for what you got and asked for med rare steak got well done

The heating was off when we arrived and I didn't see it was off for sometime. The bedside lights were both unplugged.

convenient location to my daughter’s

not keen on motel type rooms

Staff

Nothing a few blubs out but can live with that

Breakfast was exceptional and staff were lovely. Had a good stay and the staff looked after us well- especially in view of the fact we were staying for a family funeral. The hotel provided an excellent " wake" for us- so thank you.

My door lock- number 18- didn't work properly so the cleaning lady asked the Handyman to change it which he did- so problem fixed- thank you.

Lovely room kettle lots of tea coffee milk etc. Very clean comfy bed warm room staff great

Nothing it was fab

Looking for a budget hotel for Durham City? Look no further. Plus exceptional staff.

The external room was great - parked outside the door - no long walk to my room. Quiet and comfortable. Shower was high pressure. All the things you want whilst away on business.

Cannot fault the hotel

Super clean, comfortable room. Very good value for money. Staff friendly.

Nothing

Lovely rooms, very comfortable and clean. Bed was comfy. Ideal location for an event we attended as a group.

Very near to a busy main road so room was quite noisy.

great for my stay as could take my dog whose allowed in bar areas just not restaurant. could have dog with me for all meals. couple of good walks nearby and nice waterfall. nowhere else walkable you can go to eat but food pretty good and reasonably priced will go back the roast dinner on Sunday was amazing my fav meal also areas to walk dog next to car park with dog bins when you don’t want to go further afield nice rooms

no other restaurants walkable if you fancy a change

Motel style rooms with parking alongside and pub/ restaurant next door

Comfortable and peaceful

buss stop to get into the city Center right outside

far away from the town so the only place to eat was at the restaurant in the property which was very expensive. The rooms did not feel clean at all

handy having our vehicle right outside

the room smelt of stale cigarettes smoke. I tried to sleep with the window open but this made it noisy as there was a generator/ motor running. Room is tired and in need of a revamp.