An effort had been made to add small details with labels in the room. Two glasses with a bottle of dark liquid on the desk with a label saying ‘take a sip’ although there was no description of what it was. Bathroom was presentable. Reception staff friendly.

We arrived earlier, dropped off our suitcase and went out to our engagement. The room on first appearance looked ok when we dropped our suitcase in. We came back at midnight and got ready for bed. The room was very warm so I took off the over blanket and folded it on the settee. When I looked back to the foot end of the bed, where I had removed the blanket there was what appeared to be a bloody mark on the white duvet cover and several very long dark human hairs. I was somewhat shocked. This surely would have been seen as they put the fresh new duvet cover on, if iindeed it had been changed. I picked the long dark hairs off the quilt cover and having just driven 500 miles from Scotland and facing the same return journey the following day I was utterly exhausted and made the reluctant decision to gingerly climb into bed and deal with it in the morning, only to find white stains on the blue cushions. The bed felt unclean and I didn’t feel comfortable knowing what I was having to sleep on. I did bring it up with the receptionist when we checked out who said she would speak to the duty manager, but no one has contacted us. I left the hotel feeling I needed a good shower when I got home and put all my clothing straight into the wash. It is such a shame that obviously lots of little touches had been put into the room but the most important thing of all was missed. Clean bedding and unstained cushions are far more important.

Convenient for the buses to where we wanted to go.

What’s to not like?

Central location

Nothing

Great location. Friendly staff. Quaint older hotel. Nice touches: working lift, complementary fruit, sherry on arrival. Clean with clean bathroom.

Small room, tight to move around. No temperature control - so it was rather cool. Very small shower: awkward to get in and out. Doors to shower did not shut all the way. Some sort of repairs being made in corridor outside my room both days I stayed there. Windows blocked from opening more than two inches.

Sehr nettes und hilfsbereites Personal. Zimmer sehr sauber mit komfortablen Badezimmer.

We unexpectedly got to stay in a suite with a separate lounge and mini kitchen - a delightful surprise. The complimentary fruit bowl and sherry were also greatly appreciated. We thoroughly enjoyed our stay.

The multiple flights of stairs could be challenging for less able guests - not sure if there's a lift?

The location of the hotel was excellent, the staff were efficient and friendly, and the hotel facilities were very good. There is a restaurant and bar on site, which is very useful when you arrive later than expected. The restaurant staff were friendly, the food very good, and the breakfast.

Great location and lovely staff

Incredibly noisy rooms, cost of parking was on top of the price of the hotel and was very expensive