Very friendly staff who went out of their way to help. Offered a free breakfast, very welcoming.

value for money

Room 9 stunk of cigarette smoke and ruined our stay.

Good little hotel , friendly staff good value for money, close to where we need to be

The Riverside offers excellent value for money. It is a short walk over a medieval bridge to Monmouth town centre. It offers exclusive parking, good wi-fi, a very good breakfast and a great bar showing the sports and offering an opportunity to meet the lovely locals. The staff were helpful and friendly. I will definitely stay ay the Riverside again.

Very happy with all on offer at the price.

breakfast good. location good

told we had a quiet room at back. In reality we had a room at front overlooking road and above the bar. Room description also said seating area. This was 1 wooden chair. First morning I asked cleaning staff to clean round sink taps as dirty. Shower also full of mould.

Ideal for town shops , pleasant views of the river , breakfast really good , parking spaces no trouble,Ideal for base to travel beyond , the staff are really nice people nothing is any trouble, they changed our room without any questions

Noisy , mattresses need changing they are very uncomfortable, areas slightly grubby, need attention ,the walls are like paper, can hear everything , especially when there's a band on

The staff were really pleasant and helpful. Room was very clean and tidy. Breakfast was excellent. Location was perfect.

Very friendly, helpful staff, quiet room and a very nice breakfast.

staff were really friendly

nothing

Didn't have breakfast location good

Be prepared for noise in the night and early hours been here twice with same problem will not go back here

A noisy person in the next room, on his phone, at unsocialable hours. Loud TV late at night and very early morning.

Good location Nice bar Friendly staff

Family room with a good double bed but a hard single bed that was so old one could feel the springs.

Nice warm friendly hotel in great location 👌

Nothing

Location and parking great Very tasty breakfast Lovely bar and atmosphere

Room had been painted strong smell of paint had to have window open whole time. Room hadnt been cleaned.

price and location with parking

Was very nosiy from other guests late on Friday evening

Breakfast good.Plenty of everything

Good position off rd parking breakfast was good

Not very welcoming no bar food although there is plenty of choice in the village however when you are tired after a long drive and a busy day it's nice to be able to relax where you are staying and not to have ti go out on a wet wild night for food.

Really welcoming and friendly

The location and the staff

When we arrived ourbedroom door was open and a notice was stating the door and paint work was wet. Surely this should have been completed long before we arrived. I had to open the windows wide for fresh air Also there were workman near our room that started early. I can understand a refurb being done but nearby where people are sleeping is annoying.