Location is great and very helpful staff. Room is a bit old but very clean.

Excellent, comfortable and the crew was very kind

It was very big and great location. The staff were incredibly friendly and helpful

Unfortunately I booked a taxi and it never showed up. Considering the "free" breakfast there was only one option to choose from, other things you had to pay for. Also, the price was definitely too expensive for what it was

Cleaningness

Elevator broke down and wasn't fixed swiftly, had to go up and down through the stairs.

Very comfy bed. The room is very well equipped. Great shower. Excellent location. You have more than 20 restaurants in a 5-block radius. Amicable staff. I would like to specially mention Ruben from the Terraza restaurant. He was extremely helpful every day. The included breakfast was amazing. You have a choice from 7 different dishes, all combined with your selection of tea, coffee, orange or pomegranate juice, muesli and fresh fruit. This place truly punches above its price.

I don't want to take anything away from it's score because the place is great, but there are two small things I want to nitpick. First, the cleaning product they use for the floors smells absolutely terrible. Maybe It was my opinion, but they should consider a new product. Second, while the place has a gym, it is literally a small 1.5x1.5m space that has a treadmill, a bike, and a weight rack right next to each other. You can run, sure. But forget about using the weights, doing situps or even push-ups. Trust me, you can't do anything in that tiny room. Bring your bodylastic kit or get a temporary membership from the local gyms.

has washer and dryer

bad noise insulation, weak shower

Liked the location, the space of the rooms.

Bathroom very small, water pressure ok on level 3 but bad on lvl 6. The way in inside the hotel is not very convenient. Lighting in the rooms quite bad.

Great Location! Only a few minutes walk from Chapultepec. Walking distance to Condesa, polanco and all the nice places to eat and drink. Amazing staff members and excellent customer service. =)

The showers are a bit small. The hotel is smaller smaller than I expected but the rooms were of good size etc...

Cute spot, good location. The staff members were super nice and helpful. The rooms were decorated very tasteful and stylish. There were a lot of little details that didn’t go unnoticed! We stayed in a suite and it had a washer / dryer / stove / fridge / full sized coffee pot. However, we didn’t use any of that because we had the very delicious breakfast that was included in the very beautiful restaurant. We were able to walk around the neighborhood at night and felt safe. thanks!

Everything about the property was great, but it is located on a busy street and the traffic was pretty loud throughout the night. I don’t think this can be avoided in any part of the city, however. They do provide ear plugs! :)

room location

everything

the space

the noice, you can hear EVERYTHING

Of the two rooms I paid for one was completely unacceptable. The Larkins, room 601 was moved to a least expensive room 1601, after we paid for the most expensive. There was a man occupying the room even though they had a key that let them in. The Larkins didn’t get any sleep because the night club next door played very, very loud booming music all night. When Mr Larkin complained, Christopher, the night manager told him to complain on Yelp! Mr. Larkin went outside at 4am to complain, but the club manager did nothing. this is entirely unacceptable and I insist on a full reimbursement for this room. please let me know when you put the money back on my account. Paula Mulhearn