Great Hotel in an excellent, easy to get to location. Right on the coast with easy access to the coastal path, beaches and the town centre. Has an indoor pool and spa area to relax in. Nige big well appointed rooms mostly with great views of the area.

Instructions on how to operate the Sauna and Steam room.

The staff, especially Anastasia

The shower did not work :-( room 302

The well maintained, spotless hotel, the friendly and helpful staff. The food was delicious.

I think it would be nice to have a larger space to have coffee, and perhaps cakes. You can get coffee in the bar or on the side of the dining room but somewhere (almost a reading room) where we could order coffee or afternoon tea would be lovely.

Good location, staff were friendly. Room was larger than most.

On 2nd floor and lift was out of action during our stay.

Beautifully presentable, clean and staff were lovely. Meal was marvellous.

Lift was broken, we were top floor! Car parking was horrendous, we had to park down the road in a car park which cost £29 (hotel did not refund). Lovely views.

Rooms were very spacious. Spa treatments were brilliant. Front of house were really friendly and helpful.

Cleanliness of the room could have been better, blinds were dusty and damp. Food was ok but they didn’t listen to the orders well so didn’t get what we ordered. Drinks are very expensive.

Comfortable....v friendly staff. Would stay again for location.

A dated hotel but very comfortable. Extremely friendly welcoming staff.

Location is brilliant, close to beach and Amenities. staff are friendly. Indoor pool, steam room and sauna great for when the weather is poor outside

Lift (Elevator) not working throughout our entire stay. Hotel staff advised this was due to parts not being available. We were on the second floor and each floor had 2 large flights of stairs. Cleaning of Rooms and Balcony were not to high standard. For example, table and desk surfaces not cleaned, Balcony was hadn’t been cleaned before we arrived or during our stay. Cleaning could be better in rooms.

room was great cleam comfortable

Close to beaches and city centre

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Loved the food in the evening. At the hotel didn't use facilities. Staff fantastic view amazing from our room couldn't fault it. Lovely touches like robes big bath towels etc.

Price of breakfast £22.00 per person. Would have gone to Weatherspoons if we weren't with family

the location and the room

it is the most soulless hotel we have ever stayed in. we were advised on arrival to book silks as it was going to be a busy evening. that was obviously a lie as only two other tables were being used

Room z reskfast facilities all excellent.

Nothing everything was orrfect

Breakfast was good. Staff were helpful.

It would have been nice to have had a cocktail but it seems like someone will be employed soon for that role.

Hotel itself was beautiful and staff were excellent

The room had a strange smell to it and the cooked breakfast, was OK but not what I expected quality wise for the extra paid

Loved spa area , staff very friendly, helpful

Nothing

The location was fantastic. The views were beautiful. Easy to reach. The staff were nice to talk to and very helpful.

early check in great room and views. leisure facility were really good.

the high winds during the evening had an effect on the vent cover to the extractor vent for the bathroom/wc and made a noise all night.

The sea view from our room was exceptional. Same from the breakfast dining room. We actually saw dolphins in the bay 3 mornings out of four. The breakfast was first class. Absolutely nothing to complain about.

Excellent decor and facilities

Larger bed would have made my stay.

Friendly staff, lovely clean room

Ordered afternoon tea - very disappointed - £50 for a tray of sandwiches and a few cakes.

From walking through the door it felt like you were in for a special treat, very opulent. The staff were very helpful and friendly. Great views of Newquay and the sea from bedroom. Enjoyed a swim in the indoor pool, also the jacuzzi and sauna.

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