Las instalaciones y el trato del personal

comfortable room, part of the staff very nice the rest.........

The bathroom was dirty and I had to complaint at reception

El aseo, el desayuno y la ubicación

No hay ventanas apropiadas para la buena ventilación considerando las altas temperaturas de esta época en la ciudad

Todo! Con excelente ubicación, limpio, buen y rico desayuno incluido, el personal muy atento y pendiente.

Nada que decir

Habitación agradable; Buen desayuno.

Demasiado caliente la alcoba y un poco pequeño el baño

Me gustaron las instalaciones, la habitación era muy amplia, bonita, cómoda y limpia, el desayuno también muy rico era tipo buffet y había varias opciones, me gustó mucho que es la primera vez que en un hotel de Bogotá que encuentro opción de leche de soya y leche de almendras, el personal también muy atento

No me gusto, que en la página de Booking al reservar decia un precio de 221 cop +incluido impuesto e IVA, pero al llegar nos dijeron que eran 270 porque ahí no se incluía un impuesto de turismo que es del 19% para colombianos y extranjeros residentes, es la primera vez que me pasa esto y reservo en Booking una vez por semana, siento que sería bueno que esto saliera en el precio final, así uno se ahorra el disgusto de que sea otro precio y el hotel también explicando siempre esto y le ahorran el disgusto al huésped, luego vi que había llegado un mensaje con esta información, pero aún así como dije es el único hotel que maneja este impuesto por aparte, es mejor ser claros con el precio completo desde el principio

El desayuno excelente y tambien la ubicacion

No, es lo que pretendia para mi estadia

Definitivamente, lo mejor del hotel es la atención del personal, se nota que todos se esmeran porque uno se sienta cómodo. La ubicación del hotel es excelente y la habitación es muy cómoda. El hotel es muy elegante y tiene una terraza con una vista increíble de la ciudad. Volvería a repetir en el hotel Radisson si volviera a Bogotá.

Todo fue perfecto, por decir algo, los productos de aseo personal que brindan son limitados, pero si uno pide inmediatamente le dan más productos.

O café era muito gostoso, tinha várias frutas locais e alimentos diferentes. O pessoal do hotel foi muito gentil conosco, treine bem o seu espanhol, nem todos funcionários falam inglês, mas os recepcionistas falam caso necessário.

El desayuno

Ruido de la maquinaria climatización

Nice Stuff, great breakfast

Facilities looked a little run down, not all equipment in the gym worked well. Limited number of staff that speaks English.

Atención y ambiente

Nada

1.Food 2.service 3.facility

1. Rooms were warm at night,altough the staff help with fans.But still warm to sleep.

Nice breakfast

Promised a suit with sauna INSIDE There are no rooms with sauna. Only sauna on 3rd floor was out of order

Love the location and the breakfast is a nice buffet and is opened early in the morning. This is the third time my husband and me have been there. It is very close to the Zone T.

The breakfast

The staff and assorted of fruit

The hotel building itself is nice and the restaurant is nice.

The front desk staff, security, and one or two of the main restaurant staff. I completely get that it is bogota and “certain women” can be attracted to gringos let’s say.. however, I am a doctor and my girlfriend, who is a renowned Colombian doctor who works with the president himself, were repeatedly harassed by security even though she was a registered guest in a two person room as other couples (same race couples) were allowed to walk right through and to the hotel. Looked a lot like continuous targeting because it was a white man and Latin woman. Apparently a “free breakfast” can not be given to take up upstairs, even though I came down stairs to get it/prepare it myself. Also had to ask and argue with the staff over simply having a real large coffee cup for my morning coffee instead of the very small two sip to go cups they had even though I told them I would be having my coffee in my room. And if all this wasn’t enough… I then had to argue with the hotel manager at check out because they wanted to charge me taxes, which the Colombian government website clearly states I do not have to do on a tourist visa, claiming “it was mandatory no matter” with no care of their own government laws and that “it wasn’t really that much money so just pay it” coming from the managers own mouth. Needless to say my friend who is a VP of global operations at Raddison hotel groups, did not have pleasant report when I played golf with him in Miami a few days ago. Serious training in customer service, laws and regulations, proper treatment and harassment prevention is needed in this property.

The breakfast is good.

The rooms are very very very dated, old and nasty. If you want to sleep, do not come to this hotel because you can hear literally everything the whole night. We didn’t sleep at all, at night the noisy guests and early in the morning the cleaning staff that was joking an laughing loudly. Horrible.

Great breakfast, friendly staff, clean room and comfortable bed.

Construction on road in front of property at night. Room was no well lit

Breakfast

A bit costly

The staff and the food at the restaurant were great. The bed was really comfortable and the bathroom was very clean. Also the taxis at the hotel were really friendly and nice, especially Yamid and Hernando.

The staff at the lobby were not very nice (they seemed angry) and there was only 1 recepcionist at a time. We asked for rooms close to each other about 3 weeks in advance and they located us in different floors. At the room, we had to turn on every lamp separately (4 lamps), there's no ceiling light, it was kinda romantic but inconvenient. The view of our room (713) was the building next door so everyone at the other buiding could see through our window. The safe was not reseted so we could not use it (they fixed it later). The room temperature was nice sometimes but there's no temperature control so when it got too warm we had to open a small window. The shower head was very low, my husband is a little over 7ft tall and had to crouch to fit. We paid extra for a space for a business meeting and there was no wifi (this was 4 hours, no wifi). The manager, Diego, was very nice but there was no solution or gratuity for any of the problems we reported.