The best Hilton we stayed at! 24/7 gym, amazing pools open until 21.00, we got the best service ever. The hotel includes a shuttle from odawara station, and the service is sooo good! Everyone in the staff is kind, warm , and caring! Arrigato!! Thank you thank you thank you for such an amazing experience!!

A great location for families with kids. A really good indoor and outdoor pool area plus a proper swimming pool for the more serious swimmer. The room was very spacious, clean and the beds and futons allowed for a pleasant nights rest. The onsen area was very good.

There was a lack of affordable eating options. We used room service but wonder how they can justify 3100 yen for a carbonara which was mediocre at best. The burger was good but overpriced at 3700 yen. The gym is spacious but the absence of a bench press was disappointing.

I know Hilton has been providing excellent service in hospitality industry. Hilton Odawara did it even better this time! I was going to Osaka from Odawara and needed help to ship my luggage over to an unmanned apartment. Siyeon, Ito and Goto has been really helpful to make sure I know what to expect and what details needed and what I need to do for receiving my baggage. Thanks so much Hilton Odawara!

Was trying to iron my clothes but there's a dated iron that I don't know how it functions... Not a biggy but something that I did notice that has room for improvement:)

体調不良で食事が出来ない家族へルームサービスを用意してくれたこと

アメニティ 部屋に何もなかった

The room was spacious and comfortable. We had the most beautiful sea view. Staff were attentive and friendly. The facilities are amazing. My 12-year old twins love it and want to go back very soon

The menu at the restaurant is a bit limited. More variety on the menu would be appreciated

スパがとても広く、ロッカーも綺麗で快適でした。子供たちがとても喜んでいました。 食事も全体的に美味しかったです。朝食が特に良かったです。

小田原駅からの送迎本数が少なく、シャトルバスに定員があるので本数を増やすかバスを２台出していただけるともっと行きやすいと思いました。 ただ、小田原駅からは20分ほどかかるので最寄り駅ではない駅までシャトルバスがでているだけでも良いのかもしれないとも思いました。

Super faciliteiten, prachtig zwembad, heerlijk eten. Onsen was mooi en schoon. Aardig en vriendelijk personeel. Onze dochters moeten glutenvrij eten, we kregen de allergenenlijsten uitgeprint en er werd apart eten voor ze klaar gemaakt, zonder problemen. Heel heel fijn.

Niets, heerlijk hotel, zou er zo weer heen gaan.

家族で首都圏近郊のプールが最高でした。

特にないです。