Great location, rooms are good size & clean, lots services around the hotel, staff are amazingly lovely all at a good cost.

N/a all the requirements of a good hotel are there.

Very good location & AMAZING STAFF VERY SUPPORTIVE

I accidentally got given a smokers room

extremely helpful and very friendly staff! i loved them!

bathroom was very small and weird black dirt around wall edges

Extremely expensive considering what you get. Very old. Carpet on the floor which is not exactly hygienic. Smells a lot of cigarettes in the room. far from Tokyo but close to a station - location is thus acceptable depending on what you want to do while in Tokyo (coming home late at night is not an option).

The room is spacious compared to the hotels I stayed before in Tokyo and is very clean.

Train close but not noisy. Good size room.

One flight of stairs to get to reception, but a lift after that to get to rooms.

I liked the neighborhood it was in and we absolutely loved the restaurant in the second floor, more than the actual hotel itself in fact.

There were gross stains all over the floor, mold on the shower curtain and in the corners of the bathroom, crusty residue on the faucets. My husband couldn’t stop coughing since the vent was so full of crud. He actually removed it and rinsed them himself so he could stop coughing. All of this I could forgive. The thing that really upset me is that they charge you 200 yen if you want an extra towel even though they say two guests per room.