Location, good bed and bathroom. Breakfast was very good with local produce.

The location is quite good. 5 mins walk to the sea. Staff is welcoming, allowing us to check in at 11:30. Quite and comfortable room.

The host Meave was just the happiest host, ever helpful and all the staff took plenty of time to chat and make us feel welcome. Such a cosy, warm and funky hotel with beautiful interior to the rooms too. The perfect central hotel in Barritz just opposite the most delicious Basque gatteaux bakery ,shops with only minutes walk to the beach .I felt it was very reasonably priced to for such an upmarket area.

Nothing

nothing

it was a nightmare

they set up thermo hitter to all the rooms. you can’t modify the air conditioner. Except that everything was perfect!

convenient location, lovely staff

crap directions to the car park - must have driven round the town three times trying to find it and it was only 59m away from the hotel!

Friendliest and most helpful hotel staff - the best. Maurene went out of her way to help us with our late arrival. Lovely breakfast. Clean and comfortable. Ideal location. Every to love nothing to dislike

Nothing.

great location! very friendly staff, good breakfast

some parts of the hotel could deserve a small refurbishment (but nothing problematic)

location was good and great staff

plugged drain in shower, missing hairdryer, very thin pillow and only one pillow, brown stains on bedding, looks like someone’s blood, uncomfortable mattress, leaking shower and a very strong smell in a room causing headaches, not sure if it was a cleaner or a bug killer solution.

Excellent location. Close to the beach, bars, restaurants and shopping

Nothing, all was perfect

It is a great location

The common areas above the entrance area are dirty and disgusting

Fantastically well placed hotel near all the main attractions and the Grande Plage. Quiet, comfortable but small rooms and a working lift. Very friendly staff and a very nice bar area.

The rooms were tired and the aircon was very feeble. The bathroom was clean but looking a little tired too. Despite the "do not disturb" sign, the cleaners came in both days and turned the bed, replacing the towels.

A peaceful location with friendly staff. The room was clean and the bed comfy.

Considering we were over a bar, the room was quiet. We had a corner room with a nice view of the street. While we didn’t have breakfast , I had a great tomato-basil-mozzarella salad one day for lunch. Considering how difficult it is to get a. decent room without paying a lot, I think we did rather well. Very clean and good staff. It was a good location between the beach on the Atlantic side (you have to go down a bunch of steps to get there) and the more placid cove beach toward the west where there are many restaurants on the street to choose from. Note the cove beach has small stones getting into the water.

Nothing.

The art decor themed rooms, and public places in the hotel are very well done and give the traveler a taste of the 1920's. The location of the Hotel Cosmopolitain on Rue Gamebetta is excellent as this is only 150 meters from the beach and has a variety of cafes, galleries and shops. The bar of the hotel Cosmopolitan is an ideal place to seat with a drink and watch the world go by. Breakfast is also served here and was quiet impressive. The staff were very helpful

Certain areas of the bathroom are looking tied and could do with more maintaine and re groating of tiles.

great location, staff was extremely helpful

was a little loud at night from people outside of the hotel, there was a late night club just outside of the property

Nice helpful staff. Location is excellent for nightlife, market and souvenir shopping and beaches.

Upon arrival found out that hotel closes at 11.00 p.m. and you need a code to get in through an emergency exit using a keypad. Didn't feel comfortable not having staff on site overnight and no phones in rooms. On a Sunday night we happened to walk past on our way to a bar and the hotel was in darkness at 9.00 p.m. Another night we couldn't get a beer at 10.00 p.m. as bar closed. Tea and coffee should be available to residents gratis in bar/restaurant at all times as no facilities in rooms.

location

needs updating. Stairway carpeting was very dirty

La situation, le personnel, la literie

We liked this three-star hotel because of its location, really in the center of Biarritz, a short walking distance to everything. The hotel is "cool" and "French" in its style. The room was rather big with a good, acceptable standard. The breakfast was very good and having the morning coffee on the hotel outdoor terrace was very enjoyable. Parking was available in a nearby parking house.

Great location, close to everywhere we wanted to be. Helpful staff, lovely clean rooms and brilliant shower. The bar area was great too - a lovely place for a drink. Would definitely return.

Breakfast was great. Room were satisfactory