After a stressful journey, and the difficulty in finding the Hostal (there were several similar street names), the friendly greeting from Sonia was most welcome. The 3rd floor attic room was accessed by a 6- person elevator 🥰. The room was modern and spotless which led to a large private terrace - great for my smoker husband 🤗

Parking facilities were very limited in this busy part of town. We ended up in the church square public underground parking apprx 500m away from the hotel . We paid an overnight charge of 30€ !! Please be aware that the un-manned reception notice indicated overnight parking for hotel guests to be 20€ . We should have enquired about the parking charge on arrival at the hostal because the staff on duty at breakfast could not comment. Neither could they tell me the Wifi password to use my iPad.

the staff were fantastic and couldn’t do enough for me. they hotel was spotless and the breakfast excellent

Breakfast was ok. Nothing special

Poor service, noone at the reception, noone to assist in case of issues e. g door cardkey wasn't working when I returned after 11:00pm. Very poor Wifi in the rooms..

7 minutes from Banus which was comfortable coz we were doing a course in the port. We booked a room that was unfortunately overbooked and they couldn’t host us so offered a simpler room that looked better on the pictures but in reality was a bit outdated, probably ok for the price we have paid compared to other hotels as it is Marbella and everything is overpriced here. It was ok to sleep one night as we were super tired after the course and the only thing we wanted was just to take a shower and a nap. Despite of the fact we didn’t get the room we booked, the lady that contacted us was nice and always tried to fix the situation offering a breakfast, we asked about a parking space and she kindly provided us a parking spot to make it fair towards the original price we have paid. So the general impression was good.

Nothing

We booked our room at 10pm to arrive that night - i wrote in my notes that we’d be arriving 12.30. When we got there - the hotel was completely closed. We chapped door for ages before someone shouted from balcony. We explained we had booked online and the lady said ‘no booking - cant help you’. We pleaded with her to help and eventually another women came down to let us in. She spoke no English and took over 45 mins to book us in saying there was no reservation even though i clearly had the email. Really bad service. Room was small. No shower gel was provided. We were pleased we were only staying the one night. We wont be staying again.