This place has a beautiful vibe. Calm and joyful. There is a great sence of privacy. The staff is very honestly happy and true, no falce smiles. The rooms have such great design, you don´t even want to leave the room:-) Beautiful walks in the gardens around. Great masages, great instructor in the gym, who is very accurate. And oh - the food is awsome! This place is worthy every cent!

You can get big winds or currents at this geographic position. So swimming can get a bit limited. But everything else is simply so great you don´t mind not to be wet every day like a fish :)

Beautiful expansive grounds and very nice snorkeling spot. I loved the big separate showers in bathroom as well as outdoor shower

Hotel getting old. cracks on terrazzo floor and basins. They could have made an entrance to the outdoor shower. Then you don't mess room when you come from the sea with sand etc

Situation is amazing, very nice spot. However very windy by the beach. Food was excellent and staff very helpful.

Spa was very disapointing, Overall, this hotel needs a refreshment ... some renovations needed.

Nothing

Property is old..needs serious renovations,rooms are badly equipped.We stayed 4 nights and aircondition was hardly working that we had to request pedastel fan and slept 4 nights in a fan.Room services are super slow.We had to call several times for everything.No proper cleaning of the rooms ,No refill of coffee and tea stations.Overall very bad stay at the property.Will not recommend it to anyone.

-The staff was very friendly, trying there best to help us ever brought a large in-door fan to fight against the heat. There is a delay in services but I believe its from either the resort is understaffed or its staffs are overworked. The most friendly staff member was Mr. Raj (1-point) -Unique amazing location, feels like a walk through a forest and the beach is clean (1-point) -The dine-in room service is ammmazing 10/10 so delicious, and so good from pizza, pasta, burger, club sandwich to desserts (1-point) -العرب، والمسلمين الحمام في شفاط (على الجهه اليسار 🤦🏻‍♂️) That is it 3/10, the rest of the resort is GARBAGE المكان بالعربي "زبالة"

-There A/C should be called Heating system as it has NO cold air system. Good luck trying to have a good night sleep during summer time (Not recommended to visit the resort during Mauritius summertime from Oct - Feb) -The suite is very dirty from sand, ants, and best of all in-door geckos (as I said due to delay of services, the staff will not come to your assistance in getting rid of the gecko so I had to take action on dispose 2 of them) -The breakfast buffet is low in diversity, I strongly believe they only made the buffet suitable for the Europeans (so Arabs, Asians, and Africans you need adjust your diet according to what europeans eat) -Complementary water, you have to ask for everytime. -Even the refrigerator cooling system is weak, so if you need to drink cold water and cola, you need to order ICE with your room service. -They DON'T TRUST YOU to pay for your room services, and laundry during checkout, so they will ask a deposit of 9000Rs upfront to cover for your services (so in return don't trust them with anything they say) -You have to call them multiple times, if you need a service like laundry, complementary water, housekeeping, baggages delivery during checkout.... Overall this resort should never be put in 5-stars filtering seach in booking, I have no idea how they are 5-stars and on similar category as Shangri-La, well someone didn't do there job properly

its a family hotel and it might be good enough for some people

raj was the best there and other 2 cant seem to remember their names, not all staff were friendly but most are okay and to be honest I didn’t get my 5 star treatment although ive made it clear many times but it seems to me that theres some lack of understanding, rooms were not getting cleaned well they always miss on something like not giving you towels or leaving a dirty cup. the location is a bit tricky since the south side has more wind that would interfere with swimming and tans, also you need like a 50 minute or more drive to get to good locations with restaurants and shops

Most of the staff were very nice. It's a beautiful part of the island.

The manager was very unhelpful, when I had a doubt over their currency conversion rate he told me there's nothing to be done and walked off and told the staff to deal with me. Check-in took over 30 minutes! The sauna and steam were also out of action but the property hadn't advertised this. It's super expensive. A glass of wine is double or triple what you pay outside the resort.

Amazing hotel with amazing location!

Comfortable and specious rooms, very nice personnel. Mini bar free of charge, nice outdoor shower and excellent breakfast. Rooms are equipped with very good sound system and TV channels, where you can watch your favorite sports events, which is not very common in such resorts.

Beach was very windy and hardly usable, no matter how sunny it was. The beach itself is nice, well maintained and equip by the resort, but due to its location it is often windy. The rooms have very nice outdoor bath tubs. Our was perfect, however, we noticed that the one in the room next door was in poor condition and there were people accommodated in this room. So there is a chance that you may be "unlucky".

very private. perfect getaway. friendly staff.

meals were very expensive

Staff friendly and dining was good

Room was not ready at check in. About 1 hour late

Food could be better

No cuisine was good

rooms are nice but a bit tired

extremely windy so not a good place for relaxing on the beach

modern , nice outlay , beautiful greenery

the tiles in the room were old and stained

Location is beautiful. Free water activity and good breakfast

Dinner is pretty bad. Even after paying for an expensive buffet, even water was not included.

Team is so friendly

The view from room is so different than picture. There is no green grass and bathtub is in bad shape

Our stay at So Sofitel Mauritius was pleasent, there are a few points to make and travelers be aware: -the resort is big and you need a golf cart to move around, elders take care. -all water activties are free! so is the items in the room bar/fridge, refills twice a day too. -somehow all lights in the bathroom work together, all on or all off. You find that annoying if you are sharing the room with a partner and you wake at night to take a leak. -housekeeping was excellent. Always on time, listen to your needs. -there is no ATM on resort grounds. and the credit card machine don't accept all cards. -all attractions in the south/south west are close by, 30 mins at most. -I hate to say it, but the resturant food is ok at best. I would like to thank Deviy, Rag and Tania from staff for kind hospitality.

Our stay at So Sofitel Mauritius was pleasent, there are a few points to make and travelers be aware: -the resort is big and you need a golf cart to move around, elders take care. -all water activties are free! so is the items in the room bar/fridge, refills twice a day too. -somehow all lights in the bathroom work together, all on or all off. You find that annoying if you are sharing the room with a partner and you wake at night to take a leak. -housekeeping was excellent. Always on time, listen to your needs. -there is no ATM on resort grounds. and the credit card machine don't accept all cards. -all attractions in the south/south west are close by, 30 mins at most. -I hate to say it, but the resturant food is ok at best. I would like to thank Deviy, Rag and Tania from staff for kind hospitality.