Everything was there accomodation restaurant no need to go out of the building

Nothing

Facilities are outstanding

Indoor pool freezing cold....wish it was warmer!

Lovely room

Difficult locating my car - too many levels

24hr reception

Location

So many concerns emailed to mantra with no reply Will never stay there again!

Heating function on our air conditioner did not work. Raised this with front desk and was told it would get fixed before our second night. Never got fixed. Beds had no blankets. Froze our buts off both nights.

Rooms are well fitted out and comfortable. Quite a bit of recent refurbishment

Check in (joint with Sebel) is a bit confusing and can be chaotic.

The decor was quite old school & worn looking My dishwasher didn’t work

The decor / furniture was very old & worn

Amazing price for 2 bedroom apartment

Nothing perfect

Great view

The mattress was so bad it needed to be thrown of the balcony it was the worst night sleep I have ever had in room 1335

Location and the view from our room. I pity the poor sods whose views are blocked by the building in front of their rooms.

The price, but I fully understand that one gets what one pays for, so no worries.

Location and the view of the Tweed River and Harbour area.

The facilities, location etc were great.

Room 338: Our shower base pooled and flooded out onto the bathroom floor with every shower making the bathroom floor a slip hazard.

Comfortable

It was handy to Twin Towns Services Club where we had a concert to go to. Staff in the buffet (this was $30 per person extra) were amazing. They were super friendly and took away plates and such quickly.

Spa was nice but you had to go down to reception first to get a pool towel - I prefer towels to be available near the pool with a basket to put them in when finished with. Checking in took a long time waiting in a line that when other people came they didn’t know if it was one line or two lines or three different lines which meant people could push in if they wanted to!!! I paid almost $350 per night, breakfast was not included and while the room was okay it was not as $350 okay room!!! The spa was great with the heating perfect but the pool was freezing - if I’m at a ‘resort’ paying that money per night I expect it would have a heated pool - this one did not.

view

price

Great location, good room, friendly service.

Location, breakfast, room view.

How the rooms were right near the concert we attended.

How they take 200 deposit. Tell you that my bank Suncorp will take 30n days to refund and then Suncotp tell me they are holding the money and what to tell them in an email to release it to suncorp

location

great on site facilities and no need to drive our vehicle to access activities or shopping the apartment was a good size the complex was busy but no issues with noise excellent free parking close to the beach

beach towels would have been good no tools to be able to sweep or mop up water bathrooms kitchen could have had a few more items like larger coffee mugs and glasses