Location : The best location ever (Monorail) is opposite the hotel ( Imbiah Station ) so you can use it to go to the beach or Universal/Sea world/ and Vivo Shopping Center. Facilities : Over all good facilities in the hotel or beside,like restaurants/gym/swimming pool,spa , plus a grocery near by. I like too in the room dinning services. Staff : Front desk , Security, housekeeping, restaurant staff in ( Native kitchen ) and (room dinning), all are so kind,cheerful and trying to help.Thanks to Ethan and to all his colleagues in the front desk. Specail thanks to ( Cherlyn ) front desk, without her and her nice set up for my anniversary , I wouldn't get a joy to enjoy that night, so grateful to her and her kindness. Such employee/person makes a nice reputation to this hotel. Thank you. Room : 254 :)

The Suit area not that big. The breakfast buffet not that variety.

Nothing

Breakfast arrangement with timeslots and fixed menues is ridiculous for 5star hotel. Very expensive too. Lobby area rather small to accommodate guests waiting for transport. No dimmed nightlight in room to go to toilet safely. No nespresso machine in room, which is nowadays standard in hotels of this price category; only cheap nescafe sacchet.

Central location, hotel interior, breakfast quality

breakfast options for dietary requirements are more limited. Have a some with multiple allergies so that was tricky

The room and bathroom are spacious. The location is great, as it is just walking distance from the station. The staffs are also very friendly and helpful.

The only down side was the breakfast. I really do not like the ideal of the breakfast. The breakfast was to order a main from the given menu. Fruit was served separately. However, the breakfast that I had for two days were really not worth the price I paid. It was cold and not tasty! It will be good if the breakfast could be cooked only upon order and have sides (e.g. French fries, salad etc.) and yoghurt and/or cake to finish the meal.

Good location, comfortable stay overall

Small carpark, we had to park at Village hotel

Closeness to Universal and Sentosa highlights

Price

It was close to Universal Studios

Pretty much everything. An unwelcoming attitude from the start from staff, including when they admitted a mistake on lunch hours so we couldn’t eat. A staff member who tried to apologise for it was overridden by her manager in a very arrogant way. We were told to find somewhere else to eat, not their problem - not great when all fresh off the plane. Room sterile and small. Nothing in minibar or even enough water. The promise of an extra bed for our child turned out to be charging over S€S140 for some bedding to put on a small sofa. We didn’t do that. Value is the word that kept springing to mind. Singapore is always expensive but some places are special and worth it. Others are bog standard conveyor belts, and this was very much int that category.

Room with high ceiling. Spacious and Comfy.

They need to improve on the Breakfast menu. Menu is limited and boring.