ski facilities and location of the hotel

everything else!! the staff are friendly but don’t answer the phone, the TV in the room was horrible, the bathrooms are not renovated, worst costumer service, the concierge are always busy for a 5 star hotel, limited staff for a big hotel!! reception are friendly but under staffed..

Le Lana is very nice. it is definitely worth its five stars for location, room and staff. The staff were fantastic. The waiters in particular.

It’s such a shame they were extremely overpriced on everything that wasn’t included in the half board booking. €18 for a bottle of water. This was excessive to say the least compared to their competitors. If you don’t like fish then don’t stop here. we stopped here for 2 night and the 5 course half board evening menu was mainly fish. Disappointed after spending nearly £800 per night.

The location is perfect, the hotel decor warm and inviting with friendly staff on hand to help with any requests. We thoroughly enjoyed our stay and the excellent 5 star service. We will definitely be back next year.