Location. Cleanliness. Pet friendly

The Pool was a hit for the kids. Although the tiles need fixing, some are loose and some are missing.

The cleanliness of the room. There was stuff coming out from under the beds when we let the breeze blow in through the door. Two of the beds had old water bottles under them along with dirty old slippers. The draw in the cupboard was full of dirty old socks, I'm guessing had been left behind by other guest. (YUCK). Most of the taps leaked both in the kitchen and bathroom. It was very noisy with traffic and other guests. Needs some good maintenance.

Nothing as we could not check in. Old and in need of a face lift. Several rooms facing the road looked derelict. There are far nicer motels in town like Winsor park

We arrived just after 8pm and rang the duty manager (Tina) whose number was left at the reception for guests to call when checking in. Tina did not answer her phone or return any of our calls which meant we could not check in. There was a lock box where keys should have been left for all booked in guests however none were left for us. We rang another number that came with the booking confirmation and the lady was very helpful. Only strange thing was she said we were booked into room 26 but there was no room 26? Anyhow she could not get hold of Tina either so kindly booked us into the Winsor Park motel which was newly refurbished, modern and turned out to be cheaper!

The customer service was exceptional and the room was very clean and it is so good that they allowed pets to stay.

It is in need of a upgrade and some minor maintenance.

Clean, friendly.

All was good.

The sofa bed was filthy and had fleas in the carpet

Not clean

Beds are comfortable

Having stayed there several times over the years, we always had breakfast in the morning before setting off on a long journey home.The new owners don't do breakfasts.

Enjoyed my comfy bed that much I came back 😀 Lovely staff very friendly… Thank you 🙏

Bathroom floor quite slippery when wet so just be careful