Dining

New Year Day not provided any liquor

Everything

Very good accomodation

Restaurant Staff were good and the front coffee shop service was good. Laundry service was pretty fast and clean. Weekend dinner was great. Spa was good. Valet parking crew was very helpul.

Reception was OK other than one person. He was grumpy and not helpful at all. All others are fine. Very Noisy reception

普通

ちょっと古い、喫煙しか空いていなかったので、タバコ臭かった。

Beds were very comfortable. Service was topnotch. Very friendly and helpful

Location is very good. Right in the city if you are looking for a city holiday, so crowded and noisy. We chose this because it suited us, but if you are looking for a peaceful holiday, then sea side near the fort area is better. Hotel is a bit dated.

Neat & clean room. Good location

Room should do be inspected by a ......... Behind the bed side table, like wice all ...... Maintanece in all in room......

Nothing

I recently stayed at the Holiday Inn property in Kochin and I must say, it was a truly disappointing experience. I was there for two nights during the festival of Onam, and to my dismay, the hotel completely lacked any semblance of joy or celebration for the occasion. Firstly, let's talk about the room. I was assigned room number 704, which was anything but impressive. Not only was there no shaving kit, but the lighting in the washroom was far from the standard I expected. It felt dingy and poorly maintained, leaving me with a less than satisfactory experience. To make matters worse, the utter lack of basic amenities left me flabbergasted. There was no note pad, no pen, and not even a pencil in the room. As a business traveler, I rely on these simple amenities to jot down important notes and reminders. The absence of these essentials was a clear indication of the hotel's negligence in providing a comfortable and convenient stay. But the icing on the cake was the key card situation. My key card did not work, which meant I had to wait for a whopping 45 minutes near the lift just to have it replaced. The incompetence displayed by the staff in handling this matter was utterly frustrating. After waiting for what seemed like an eternity, I decided to take matters into my own hands and went down to the reception to get a new card myself. As if these disappointments weren't enough, the hotel failed to fulfill a simple request I had made for a packed breakfast at 3 am. I had an early departure at 3:30 am and needed some sustenance before my journey. However, despite my prior arrangement, the hotel conveniently forgot to provide me with the breakfast, leaving me hungry and dissatisfied. Overall, the Holiday Inn property in Kochin is a substandard hotel for substandard guests. I can assure you that booking a stay here would be a grave mistake.

Breakfast was great...variety of items to choose from and chefs prepare additional food request from guests

A la carte was quite expensive.. Quantity didn't match with price.. Quality was good

Close to city

Room was old and dated. Walls looked 40 years old and room had old smell.

No comments

No comments Excellent stsy

Service by spa is super

No response from tell caller

The staff are great and assist you to the best of their abilities. The buffet breakfast is great value with a pretty good selection.

The rooms are a bit dated and the bed linen could use an upgrade

Hotel it's close and

Courteous staff. Great food. Location advantage and they make your stay joyful

The room was having smell of cigarette

Gym, sauna, staff

It was old. Very crowded and noisy locals Not as clean as I expected especially toilet. Very old and small. Strange smell. Elevator was always crowded