very clean the location is excellent

I like every thing

interesting Warren of rooms

noisy.

Excellent hotel in great location with fantastic staff!! Breakfast was excellent. Staff were so nice and supportive. The room was excellent and quiet.

The light outside the window made it impossible to have a pitch black room at night.

The front desk staffs are really nice. And, they are really helpful. Location is in the center of the city. You can reach to any location in short distance.

It was one of the nicest, most unique places I have ever stayed in!

The hotel is built into a natural hill so things aren’t where one might expect them. They have built around old trees. The roof terrace has a beautiful view of Pipila. Rooms are large and nicely decorated.

You have to climb stairs to the first floor before getting to the elevator. They do have people ready to help with luggage. The restaurant is only open for breakfast and seemed a bit expensive.

Beautiful But do not book your airport pick up through bookings.com taxi. The Driver arrived on the wrong day and so we never got picked up. The company sent me a photo of the driver at the airport on the wrong day even though I sent them the confirmation on the correct day. They refused to refund my money. Use BajioGo for any shuttle needs in San Miguel or Guanajuato

Breakfast was expensive. we went across the street the next morning

Great location and a clean place to stay close to most monuments and dinning downtown.

The WIFI was very poor and kept going on and off, the rooms are really noisy at night because of the music and because of breakfast and house keeping in the morning.

great location. comfortable room. Pleasant breakfast.

Very close to everything within the historic area of town!!!

Excellent location, great staff, very good value for the price.

bed were a little too hard

the location, the staffing and the bed

for the price that we paid im surprised that it was a small room. i was shocked that there was no AC system in the room, only a fan.

The hotel was charming and the staff were very helpful, friendly and kind

My windows opened onto the hallway, so I could occasionally hear passerbys at night.

The people at the front desk were very helpful and friendly.

The staff is great and super friendly. My room had a beautiful view, was very clean and felt comfortable. I really liked the bed.

I liked the location to town and the staff.

Staff was exceptional to directly serve our needs and everything was great. I will recommend this hotel to my friends and family.

The location was terrific, close to all without being on the noisiest street. I am a female traveling alone, and I felt safe and appreciated the ideal location, close to all.

This is NOT a modern building, it is not going to be confused with American ideas of multi-star hotel. I overheard a young couple LOUDLY complaining that this was not worthy. I disagree and actually would encourage visitors to not bring their 2022 ideas of what a room “should be” (in a city with 17th century buildings). THAT SAID, this hotel has character, an inner courtyard, and I enjoyed the layout. Rooms are small, but clean, comfortable, and for a few nights, its really where I would choose to be again. The value, location, staff, safety, all make it a value add. I would opt to stay here again. (And I am fairly picky).

Great location clean pleasant staff

It’s a difficult property get around the hotel very many steps Not for older couples or anyone with a handycap

The atmosphere is amazing. The staff is always friendly. The location makes it very comfortable, since everything is nearby.

They don't have their own website yet.

Good value in beautiful colonial building. Walking distance to main attractions in Guanajuato. Nice breakfast buffet por around USD 12.

Parking is far from the property but they escort you and bring your luggage (7 minute walk).

Great location. Spectacular building. Very good staff.

Pretty basic room. Faulty shower head.

Great breakfast. Excellent staff.

Beautiful building with terazas, friendly staff, excellent location, rooms are off the street and very quiet, good breakfast. they provided a mini fridge in our room since I had to store some medicine. Wish we had stayed here earlier rather than other hotel that was similar price but no where near the quality of El Meson de las Poetas. I highly recommend this characteristic hotel.