Charming place in the forest. We liked the cleanliness and space in the rooms. The large choice of meals and french bakery in the restaurant. All the staff was super friendly and helpful with our requests. I also could check-in earlier.

Having almost been scammed with my credit card details because the booking messaging system is not secure and allows scammers to pretend to be hoteliers.

Peaceful with beautiful scenery of the forest and ocean, friendly staff happy to help when required. Great room too!

Nice surrounding and garden. Room was nice and spacious, lots of privacy. Beautiful pools

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great location, food and amazing staff

It's a fantastic place to stay. Have stayed four times in the last three years. Excellent staff, amazing location and views, food was wonderful. I had a massage and my daughter had a facial - both were 'out of this world'. The Spa staff have skills, loved it.

Staff are really helpful and friendly, location is amazing, food is amazing, hotel is amazing!

I really enjoyed my stay at Verandah Natural Resort. Beautiful accommodation in a natural setting. I'd heard about this property for such a long time and was so pleased to be experiencing it when I needed a place to retreat for a few days.

I'm not a big buffet fan, so my only constructive feedback would be just that. It's a personal preference though, as I know many people love buffets.

Very welcoming staff upon arrival who made sure our booked rooms were next to each other. The buffet breakfast was superb with boat local and western cuisine options. Spectacular views across the ocean from the restaurant and the pool. We found it very easy to walk down to the local restaurants and crab market but, If you’re not up for walking far this may be something to consider.

In the middle of the nature. so beautiful, eye for detail. Delicious food and friendly staff!

Internet connection

Very nice resort in the middle of nature yet close to everything. Well located and maintained. Staff is amazing and very helpful. Great breakfast budget with all the food you could need if you are local, Asian, and Westerner... highly recommended when you visit Kep! We booked the VIP bungalow (14) very private and really cool building. Check out their infinity pool.. nicest place in Kep (where is not much to see unfortunately)

Nothing

stunning location, amazing pool areas. very clean. super friendly and helpful staff

beds very hard

Beautiful property set in jungle surroundings, we saw monkeys and were able to easily walk from here to the National Park just behind, where we saw more wildlife. The property is really well laid out - 2 pools so options as to where to swim, and you never feel like you’re in a big complex as each bungalow feels private. The staff are all exceptionally friendly and attentive. The food and drink was all delicious and reasonably priced. Would highly recommend.

beautiful and peaceful with lovely views across the bay. The infinity pool was blissful in the heat and with the mountain/forest backdrop. Staff were always friendly and helpful at all times.

a very minor point - the bed is quite hard but fine for me

We extended our trip here as we enjoyed our stay so much. Little paradise lost in the jungle. The food in the restaurant was top quality as well.

we loved everything! The room, pools, staffs and food, we had a wonderful time

everything

nothing

Beautiful views, nice flora & fauna, friendly staff, great breakfast, 2 lovely swimming pools, spacious room.

Lack of deadlocks on room doors.

a well prepared, designed and your warming care…

nothing

the staff are exceptional, so friendly and will do anything to make your stay special. breakfast was absolutely fabulous, one of the best we have had, so much selection. it is a stunning resort, set on the outskirts of the National park. beautiful pools and also close enough to the crab market and beach. thank you!!

outstanding staff and fabulous buffet breakfast. Easy access to Kep National Park

dog begging at breakfast!

setting near National park, high up views and beautiful vegetation

Relaxing atmosphere of the room and the entire facilities including the swimming pool and restaurant. Staff are also friendly and supportive. Breakfast was also good with variety of food items.

Everything was great and nothing to complain about

The staff were really friendly, accommodating and understanding

The bed was a bit too firm

Two beautiful and pristinely-clean pools in a jungle setting

It was very, very disappointing to see so much plastic in a place that calls itself a “Natural” resort. Plastic water bottles in the rooms. Plastic straws with drinks in the restaurant and bar. Plastic wrapping on the robes in the wardrobe. Plastic liners in the bins. I’ve stayed in places that were half this price and had glass bottles, filtered water dispensers, and stainless steel straws. And no plastic. As other guests have pointed out, the rooms urgently need refreshing. My bathroom walls were streaked with - I’d prefer not to think. See my photo instead. The least a guest can expect in a place of this price point is to be clean. There was some construction going on in the restaurant while I was there - building some extra seating. Seems odd the management did not start first with repainting bathroom walls like the one I had, by way of improving the facilities. For me, it was over-priced for what I experienced, and I had a room right at the bottom end of the range.

A long-time lover of Veranda, so happy to visit again after three years. From the moment of arrival, everything is relaxing: luxurious, spacious room, peaceful natural environment, the gorgeous infinity pool, the wonderful food, and of course the outstanding buffet breakfast. And the staff are so friendly and helpful, nothing was too much trouble!

Nothing!

Staff very kind and helpful.

all good

Everything and particularly the setting within the natural park.

They were work in progress within and outside the premises starting at 7am. While outside the hotel they cannot be controlled, it is suggested that those within the hotel start slightly later in the morning.