The heated tile floor. The layout. The fire. The coffee, tea, hot chocolate, chocolates, cheese, wine. The little touches made is extra special

The doona cover was dirty- looked like someone had dropped their chocolate on it. (Everything else was very clean) The carpet was icy cold and took us a while to work out the fire heating - couldn’t find any instructions for it. Car park needed set parking spaces as someone had parked terribly making it hard for us to park close.

Clean,comfortable beds

Thin walls, can hear people’s conversations through the walls

We stayed in a beautiful, cosy premium mountain cabin. Located close to the Cradle Mountain visitor centre. The Staff we dealt with were extremely friendly and helpful.

I would suggest having a trolley available to move luggage from the parking lot to the cabins.

Everything

Room was alright and the kitchen was great too. Distance to the cradle mountain visitor centre was very close...

Les installations des douches et toilettes sont bien aménagées.

Il n’y a aucune insonorisation. Se sont de très vieux bâtiments. Notre chambre #201 était juxtaposé à la cuisine communautaire. Un simple mur séparait notre chambre de celle-ci. Il y avait constamment du bruit à partir de 6h le matin et jusqu’à tard le soir soit 23h. La nuit et le reste du temps les gens traversaient la cuisine pour se rendre aux salles de bains. Il y a 3 portes à ouvrir et 3 portes à refermer. Donc, toute la nuit les gens circulaient. Nous n’avons pas dormi les deux nuits que nous avons passé dans cet établissement. Nous aurions apprécié que l’établissement nous mette au courant de cette situation à notre arrivée plutôt qu’il nous dise…. qu’on aurait due aller les voir. En sachant que les gens de l’établissement sont au courant de cette problématique nous aurions préférer qu’il soit plus transparent. De plus, malgré les tarifs élevés pour cet établissement , nous avons du faire nous même le lit de la troisième personne. Les draps avait été déposé sur le matelas. Nous ne recommandons pas cet établissement.

Location, friendly staff, comfy beds and warm cabin

Cabin old and cramped. Unfortunately had to boil water before drinking. A notification to guests to warn them to bring plenty of drinking water would be beneficial.

Perfect Location to visitor centre. 5 min walk to beautiful restaurant and lounge bar next door. Easily sleeps large family with 4 solid bunk beds in second room. Also had a full oven and stove top and large fridge in kitchen which allowed me to cook family meals. Comfy beds.

The kitchen/dining/living space was really cramped. Whilst the cabin could sleep 6, you couldn't fit six at the table to eat. Shower cubicle tight for space and shower curtain not very effective so lots of water and wet mats on floor.