Everything in general

the breakfast is good but some products like smoked products are missing

nice hotel with an amazing breakfast.

hotel was old and the rooms smell on toilets, and everything is just weared out. the sea was full off trash and corals, so you cannot take a dip or swim.

Location is good,and reception staff is very kind and helpful.

Daily room cleaning was not good as I had to call every day in order to point out something with making up our room (missing towels, dust on floor, etc).

Hotel situated in beautiful grounds, lovely garden. Rooms are dated but we were moved to a "mock up room" I.e. recently renovated.

Limited dining in options, slow service, little value eating in we had go opt for other restaurants in the area.

Lovely pool area. Staff were very nice

The restaurants were extremely slow. When food finally arrived, food was missing off some of the dishes and it was not worth the wait or the price.

Nice big pool overlooking the beach. Very comfortable beds.

Outdated rooms. I expected nicer given the price.

Attentive and kind staff, clean and comfortable rooms, and a wonderful pool with beach access. Also a great location for day trips to the Gili islands.

The beautiful grounds of the hotel

Breakfast could have a bit more variety

staff are absolutely fantastic and the pool/beach area is stunning

hotel is quite old and the rooms are a little run down - particularly shower cubicles which isn’t great for the price you’re paying

Excellent food. Friendly and always helpful staff. Free bottles of water every day. Travel and excursion arrangements.

Not a beautiful site and beach. Senggigi is rather small and rural with less interesting life, not to mention nightlife at all. You have to consider that. For me it were boring days.

Friendly staff.Clean hotel.great and prompt room service.breakfast crepe Station a great plus.

No lift.poor disable acess. Slippery front stairs when raining.outside ,open air dining and getting eaten alive by mosquitoes.

Excellent location with good staffs

Breakfast was not good enough

Restaurant Sanja - Pak Mardi

Breakfast - Vegeterian option not good.

on a fantastic beach , a perfect spot to relax . quality breakfast. staff were brilliant especially Kia , very very helpful. a pleasant stay can’t fault it .

the piano playing at breakfast. too much noise

- ATM at the hotel (unsure if it works though) - 5–10 min walk up the road to a convenience store - Security at hotel

- Location is horrible - The main road outside the hotel is extremely busy with local people everywhere (no tourists in sight) - No comfortable restaurants or shops around besides the convenience store. I walked at least 15-20 min down the road and still nothing that was nice. - I was getting harassed everywhere in Senggigi. I couldn’t walk down the road without people calling out to me wherever I went. I found the locals to be aggressive in Senggigi and Lombok with constantly wanting your money and to rip you off. They think you are a walking ATM. - I’ve travelled to 30 countries and did my research. I found Lombok similar to India in terms of poverty, aggression from locals and pollution. - Staff at the hotel were nice but even at breakfast they kept staring at me the whole time and someone even approached me to tell me about the spa. Frustrating when you just want to be left alone. - Maybe only 2-3 guests at the entire hotel - The hotel is very run down and shabby - The beach is very ugly and once of the worst ones in Lombok. Mot suitable for swimming, lots of rubbish and pollution from all the boats that are kept there. - Lots of men on the beach directly outside the hotel trying to sell you stuff and basically hassling you. even when you tell them no thank you, they don’t stop and continue to stand nearby staring at you. Very off putting. Theres a few restaurants on the beach next to the hotel with average food. The entire time the men were standing next to the restaurant entry wanting to sell stuff and waiting for you to leave or change your mind. - I don’t recommend this hotel for families or anyone that wants to have a peaceful time. - I don’t recommend Senggigi either. - Overpriced hotel with little value for the money - Go to Bali instead. You can find a quiet but scenic and peaceful place there

Super friendly staff. Delicious breakfast. Piano player was great.

the buffet breakfast was awesome. the staff were very friendly. the most important is the beach was terrific.

Enjoyed the Breakfast Buffet. Also like the Pool Restaurant (cafe restaurant in open pavilion above pool). Food was good and reasonably priced. The pool is one of the most interesting I've seen. Although old, the pool has a certain character that ages well. No need to "renovate" or recondition. The stone work that is aging has a certain age patina that works well with the theme and character of the pool.

Door access cards didn't work so well. Had to change cards several times.

I recently stayed at Sheraton Singgigi Beach Resort for a weekend getaway with my family and was blown away by the hospitality of the staff. From the moment we arrived, we were greeted with warm smiles and welcoming attitudes. The check-in process was seamless, and the front desk staff was incredibly helpful in providing recommendations for in-house restaurants and activities. Throughout our stay, we were consistently impressed by the level of service provided by the hotel staff. Housekeeping did an excellent job of keeping my room clean and well-stocked with fresh towels and toiletries. The restaurant staff was attentive and accommodating, going out of their way to ensure we had a great breakfast. Thanks to the great Chef - good buffet spread, the breakfast was yummy, and thanks to the team we met at the restaurant - Ayu Darma and her team. The pool is big and nice, we enjoyed it very much. The room was Ok, considering this beach resort was last renovated in 2010, so don't expect a modern, new rooms. Overall, I cannot say enough positive things about the hospitality of the staff at this resort. They truly went above and beyond to ensure that my stay was comfortable and enjoyable. If you're looking for a hotel with top-notch hospitality, I would highly recommend this one. We will be back to Sheraton Senggigi Beach Resort! Thank you.

the pool was interesting

unwillingness to accommodate

lovely rooms and location

bar prices expensive and cocktails not very nice.

The staff is wonderful and the grounds are beautiful

The buildings are in bad condition and the corporate offices need to do many repairs and upgrades to this aged property. I spoke to the management and they understand the need for corporate money to do the repairs and upgrades.

Friendly staff and always happy to help especially Udin pool attended ,Tofik reception staff Breakfast was very good friendly breakfast staff also.

There was ants on the floor and 1 small 🦎 lizard in the room.