warm welcome staff were very nice would definitely come back

This hotel was a little gem of a find! The outside was stunning and plenty of seats etc of the weather was better. Upon check-in the receptionist was very professional and friendly and informative. We checked in and we were extremely impressed with our room - No. 1. Extremely spacious bedroom / sitting area and bathroom. Cleanliness was 100% I couldn’t fault anything with this room. Opened the window and there was a small waterfall which was stunning. Went outside and the hotel was very central with shops and other restaurants and bars. We then went to hotel bar and it was very cosy with the log fire. Staff were friendly. Restaurant was for residents only which I liked as we were hungry and guaranteed a table. Food was extremely good. Breakfast was good the next day! I couldn’t fault this hotel.

For £199 for B&B it was a bit more on the pricier side.

Always a friendly welcome, and always feel you get well looked after as guest, tha staff seem to be enjoying there work, food is exceptional, comfortable bed, fabulous shower, just a great place to be, roaring real fire makes it too.

I was too hot in the bed room, probably not the worst complaint in a Scottish hotel at Christmas time, but the thermostat didn't work so had to open windows then the traffic noise became an issue, apparently I could have turned it down at the radiator, also the toilet brush holders have seen better days.

beautiful property, staff so friendly and accommodating

Room was well furnished and nice amenities. Good shower in bathroom. Evening meals excellent.

Bedroom was cold and no visible means to increase heating. Breakfast on1st morning took more than half an hour to arrive after ordering.

Staff are very attentive and the food and drink is spot on.

spotless modern rooms with everything you needed. friendly helpful staff and a great location.

only down side was noisy at night - but that was due to how popular at weekends the place is - so can’t really complain - maybe supply earplugs 😀

Nice location, good bar and restaurant.

We were put in a room that was outrageously hot. It wasn't even warm outside that day. There was a very cheap fan which had no chance of combating that heat. The next morning we spoke with the staff and found that our room was above a boiler room. It seemed to be a known secret that this room is really hot. We were very annoyed by this. We barely slept on the Friday night, which then affected our Saturday. If it's known by the establishment, that this room is too hot, then why does it not have air conditioning. The room cost over £200 a night. This is really not acceptable. We were moved to another room for the Saturday night, but the damage was already down. We feel really let down by The Old Mill here, being put into a room that is not up to standard.

excellent location fantastic staff amazing meals

Staff were really helpful, friendly and efficient. Location in town centre very convenient.

FMusic evenings on Friday and Saturday evenings were great fun for participants. Late night music for others a bit monotonous.

Great breakfast. Food is fresh and tasty. Staff is very friendly. The rooms are well equipped and maintained. Beds are comfy and smell fresh. The bar below is exelent

No minibar

Superb hotel/inn. A home from home! Wonderful welcome, super friendly staff with excellent training. Beautiful rooms, crisp white bed linen, and fabulously comfy bed. Excellent organic shower products. The picture of the Inn doesn’t do it justice, the main entrance which is the original building is covered in ivy and flowers, stunning. Tucked away behind the Main Street it’s private, secluded but pulls a lively crowd due to its faultless restaurant. The best food we tasted on our entire trip of two weeks, reasonable prices, educated waiters … this place has it all. Highly recommend, will return in a flash!

Absolutely nothing

From the check-in till check-out everything was just perfect! Very nice and easy going personnel. Water and coffee/tea in the room. Plenty for breakfast to choose from (not self service!)

The beds (we had two rooms) were to soft for our taste, we prefer harder.

Absolutely everything! Very nice high quality hotel & restaurant . We really enjoyed our stay

Nothing

Accommodation really excellent in size (superior room) and quality and cleanliness. Easy access upstairs via secure door just inside bar/reception area. All staff friendly and helpful, service faultless. Breakfast and evening meal were first class in taste and presentation and served in a reserved part of the restaurant.

We parked easily though space a bit limited. I understand work on extra car parking was in progress Overall no complaints at all !

Room was good staff were nice location is central

Parking is difficult... and restaurant was lovely but the radiators were on and we had to leave mid meal ...it was so hot. Great for the winter but not for June. We told the staff but they didn't really do anything . We also got blocked in the car park the next morning for 30 mins by a member of staff they couldnt find

the hotel is situated in the heart of Pitlochry close to all the amenities and shops.

The lack of parking facilities.