Good service,comfortable beds,excellent views and good breakfast.

To short.

Well, There is so much to like! How efficient and professional staff is, left no sense of uncomfort over the term of our stay. Management System is set up extreamely well and handled correctly, from the time of check in, complementary delivery, informing us about proceedings to follow, to the finer detail of having staff prepared with each customers package selection(got to breakfast,they had a list ready ,knowing that our package included breakfast) this is only one example. As my wife have an educational background in hospitality and is struggling to find some drive in the industry she now have a broader perspective of what day to day operations should look like, our lives does not allow the shifts required in the industry therefore she did not persue this anyfurther and is starting to lose interest... THE CAPE SUN WAS AMAZING TO SPEND AN ANNIVERSARY NIGHT AT AND ALSO GAVE US THE HOPE OF BRINGING THE HOSPITALITY DREAM ALIVE FOR MY WIFE AGAIN. Cape Sun is just amazing!😃 and will definately be using this Hotel again when A break is needed.Thank you

I have to admit that the pre informed about the closure of the pool wasn't communicated therfore we could not use the facility. (When they clean and after how long we could then use the pool.)

Beautiful gem in town that’s comfortable for business and leisure. Well kept location and good value for money.

Parking a bit tight, and location in town a bit intimidating.

everything was excellent

i liked everything

Everthing

Excellent Location Staff at reception, bar, porters were very friendly but not very inviting.

1. Whistling window in room 1808 2. Smelly toilet (old) 3. Biggest disappointment was that I had to shrug off my breakfast in 5-10 minutes because I was refused to take my breakfast to the room unless I pay R235 for taking my breakfast self to my room as I had an online meeting starting in 15 minutes. For a 4 star hotel, it’s disappointing that there is no flexibility. 4. Two ladies in breakfast area not very friendly and approachable. Unfortunately don’t have names.

The bar and the set up of the whole hotel very posh . Clean and smell great.

At the buffet breakfast we asked for hot chocolate and after 40 min it never arrived so we left as the waiter said once its coming but then she never returned . Only attending the to African people . Never less the stay was great. Food good.

City centre

The food The staff was not helpful when i requested an invoice.