We loved the location - right on the beach; beautiful interior design of the hotel; clean less and comfort; staff working in the hotel was phenomenal - best we ever had- very friendly; professional and relaxed. The hotel staff makes the ambiance at the hotel Perfect!

The hotel should have adult only pool. The number of families with small kids was overwhelming - not possible to swim In any of the pools during the day. Food in all restaurants was overpriced and very average. The policy on booking chairs on the beach was ridiculous!

Excellent service

Ppl very palayt

Clean

Traveling as a family, this team from top management to staff were all amazing and well trained. Entire Food and beverage team was impeccable.

Staff very friendly and willingness to help us around was excellent

Nothing comes to mind.

The hotel is in a beautiful location with many great amenities and great restaurants. The room was a good size and well stocked with everything that you may need when you were there.

The service. I stayed at this property before but this time, the service was but a shadow of what it used to be. Beach was not maintained as it used to be, the beach staff did not remove the trash that the previous guests left behind. In the restaurants, the food, although very tasty, took a very long time to get to the table and the wait staff sometimes seemed like they didn’t know what table ordered what food. Every bill had a 20% gratuity automatically included even though the service didn’t warrant that amount half the time. The price was very much Ritz-Carlton but the service was far from it.

I liked everything about the hotel. No complaints.

If felt like it was a bit expensive for what you got.

The breakfast was exceptional, the bed was comfy, the location was great, a lot of activities, and overall a great experience.

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