the staff were very friendly and helpful especially Basil, the gentleman at the reception desk. The hotel is clean and quiet

فندق ممتاز الموضفين رائعين قمه في التعامل الاخ باسل. والاخت نورة متعاونون جدا

لاشي

Hotel staff are good & welcoming. Good support from housekeeping manager Mr. Gopal & team. Breakfast food is good but very limited options, would suggest to include more variety of items. Wyndham Garden & Hilton Garden Inn are good examples to follow.

Feeling sorry to rate down the hotel from 10* (first visit) to 2* (now it's my last visit) only because of few specific issues. 1) Car hire agency "4seasons". This is the third instance where the car given was of worst quality but charged at 11/-OMR per day basis. No cleaned car given, parking brake not working, emission control problem and even car battery discharged in the mid of day afternoon and I had to wait for the person to come back. Even no replacement car given. I lost my working time from 1.30PM till evening 7pm and my day wasted. Hope you guys understand I am a loyal customer of this hotel on business visits to Oman. Even during final payoff, the guy mentioned he is doing a favour by charging me 3/- OMR less, forget the hours I lost not using and the heat and torture I faced in the mid of the day. Even the owner promised that he will ensure to clean the car but sorry to say nothing was done. I would strongly recommend hotel management to replace this company with good company or else monitor their car conditions and customer feedback after every car booking. Unnecessary you guys are downgrading your ratings. 2) Parking is not monitored and people are occupying 2parkings because of improper prarking. 3) Although a small point, but the alarm clock in my room was not working well.

For the money you pay,it’s the best.There are many hotels much more better than this hotel but with much more money.

The water of pool was cold.

يمتاز الفندق بموقعه وسرعة وصولك منه إلى ما تحتاجه من حولك مطاعم ومقاهي ومحلات متنوعة كما يمتاز بالهدوء والنظافة .

Very less options for vegetarian food in the breakfast

The hotel location is the center of the town called al khuwair... all necessary shops are nearby, especially the restaurant corner..

Toilet facilities should be upgraded ... while A/C should cool the room fast. over all its ideal place to stay..

Nothing

Not clean They charge more on extra bed for each day!!! Parking is very small b careful they will hit your car not available always you need to park under the sun Lack of knowledge of the receptionist The pillow is very hard to sleep. I got sick and my son Pricy a bit Room is small though. Roof is very near to your head.