Everything! there was NOTHING that could have been improved upon.

NOTHING!!!! It was perfect!!!!

Freindly helpful staff, great pool, great location

The hotel itself was tired and rooms need updating. No kettle in the room. Bar Food round the pool was very expensive. Our shower and electricity both stopped working at times.

This hotel is magnificent, and the service is even better

Nothing. It was fantastic

Love the interior design of the hotel! I had a lovely time exploring the beauty of the hotel & the view of the city from the rooftop. I enjoyed the indoor pool & sauna the most especially since it was empty most of the time. & the hotel has a cute little vintage shop inside. It was such a nice & relaxing stay. I had already spent a couple of days in Lisbon & Sintra before & it was nice to have some quiet time away from the tourism before my next destination. The staff was also so kind & attentive!

the only thing that was unusual was that the bath water was running an orange/ yellow color. It was midnight & I felt like taking a bath. Thankfully it wasn’t a big deal as I had taken a shower earlier & in the next morning it was clear again.

Attention to detail. Friendly and professional staff. Ambience. Beauty. Pool.

It’s not cheap!

the rooms and staff were very nice!

the rooms were very posh.

All good

The renovated rooms were incredible.

The hot breakfast selection offered via the buffet was very poor. Grilled tomatoes were terrible as the tomatoes were not ripe. It wasn’t the colour as I am aware of variations with Iberian tomatoes. There were not ready to eat. The only sausage offered was a chicken one which was so hard and inedible. Scrambled eggs finished. No fried or poached eggs offered. No real bacon-offered, only turkey ham. Who eats that? When I ordered a black coffee I deliberately stated I wanted proper coffee, not American filtered rubbish. What did I get? Filtered watered down luke warm American style crap. When I enquired with a senior staff member she apologised, agreed re the sausages and tomatoes blaming me for arriving too late and promised that I would have a much better experience if I arrived at 8 am the next day (Sunday). Really??? Not a chance of that happening. Anyhow, I then enquired whether Ritz could sell a proper coffee to which she answered yes. I also ordered poached eggs on toast. After waiting fir 20 minutes I gave up and walked down the street to enjoy a decent coffee. This experience should have have occurred at any 4 or 5 star hotel, let alone the Four Seasons Ritz whom rate themselves so highly. Why not provide a coffee making machine in the breakfast area for customers to use themselves like other decent establishments, rather than serve crappy, soulless and warm filter coffee or whatever it is that you serve your customers that pay way over the top prices. In our instance we paid €1480 per night for 3 nights for a 42 m2 room ( which was nice but way too small for the price) which didn’t even include breakfast.

See above

it’s luxury,clean and very very nice and comfy. The room was super good,modern design with lots of bras,marble and glasses and mirrors which I liked a lot.Usually four seasons hotels are with very classic design ,which I don’t like too much because I prefer more modern style,but this hotel surprised me in a good way because the design was combination between modern,luxury and classic style.We stayed in deluxe city room which was normal size with super comfy bed,big terrace,big bathroom ,overall luxury and amazing.the outdoor pool was nice ,spa was nice ,there are nice resturants inside,very well trained staff,very kind staff in the reception and overall in the hotel.nice breakfast -106 euro for two,with lots of fruits like mango,pineapple,strawberries and etc,good choice for breakfast for vegan people which was amazing ,oat milk,tofu and many other options. I am very satisfied from my stay.checking and checkout was very fast.food in the hotel bars and restaurants was very good level.

it’s far from the center but it’s worth to stay . One of the girls from concierge team was not very kind which was annoying but in general nothing serious