Fantastic luxe hotel! Perfect location central walking distance great bars and restaurants, extremely friendly staff. Special thanks to Long and his exceptional staff for their hospitality and delicious romantic dinner organised. The architecture was amazing with delicious Breakfast and dinner options. A hidden gem in the midst of the city. The rooms included all amenities. Our room with the pool and sauna was exceptional Would definitely return!

All perfect!

Location looks stunning. Lobby is instagram location at night

A bit too far from barstreet, but tuk tuk is available. Nice driver, very friendly and will not trick you for extra money Pool looks smaller than o expected, it is pretty muck everything you can see on the photo, but there is a full size pool outside room

Clean, great personal staff, great tour assistance and a wonderful breakfast.

Air condition was a little weak, but ultimately was adequate

stylish

too close to the road

The staff were all very friendly and attentive. The rooms and facilities were all exceptionally clean. We stayed here a week in the residence suite, and having a nice private space to retreat to in the heat of the afternoon made for a very relaxing holiday.

well kept and spacious

best to buy essential like milk and snacks in town as the 150m walk to shops in the surrounding area doesn’t look pleasant.

very friendly and warm staff and very comfortable. they have their own travel desk as well so that makes booking cars and tours very easy.

beautiful setting, very large room, nice staff and good support with temple tour booking

some room facilities not fully working - bath not useable, shower/steam room plumbing, unreliable Wi-Fi in the room and a little too far from the main town to walk (especially during warmer months)

The staff is super friendly, the location is convenient, and the general care from the staff towards customers and facilities was impeccable.

The food and drink menu is very expensive, even compared with other hotels and restaurants. The food is good, but too expensive for the local price.

I would 100% recommend this hotel. It was so good I extended my stay. The suite was reasonably priced and clean, tidy and fresh. Every single member of staff I encountered was phenomenal. The spa was great and in a good location close to all main attractions. The restaurant was good value and tasty too. Thank you 🙏🏻

nothing

Room was a bit dark

great location and friendly staff attended to our needs

tv not working during the entire stay 3 nights

Location, warm staff. Felt taken care of, and on a safe premise. Looked forward to heading back to the space after a day, knowing the rooms would have been updated.

TV wasnt working during time of stay. Unit next door was noisy late at night. Some facilities in the space could have been checked on, before next guests' stay.

everyone is very friendly and welcoming. Staff make the place special

unfortunately orientation of the pool suites means thats we had 1,5 hours of sun each day. Maybe think twice before booking the suite

beautiful boutique style accommodation with all modern facilities. rooms with AC were large and modern toilets. restaurant food was lovely and a mix of Cambodian and Western food. we had limited time and organized our tour through agent at hotel. She listened to what we wanted and the price was as competitive if we did it ourselves. we didn’t want a 10 hour day of temples so split it over 2. that was perfect for us. happy hour has a nice selection of cocktails that you can enjoy by the pool. The staff here are so welcoming, professional and Friendly. it’s a short walk into the park, some markets and shops or a $3 Tuk Tuk ride.

besides seeing the elephants conservation and the temples we should have allowed for a couple of rest days. they are big days of walking and heat and this place is just lovely to relax and recharge. we allowed 3 days and I would recommend 5 and enjoy Siem Reap and this resort a bit more.

everything! it was clean and spacious and very luxurious! i might have give quite a show to one of the neighbors tho, i thought the wall were giving me privacy but one of the building could clearly see in my bath from their rooftop 😂

nothing

This hotel allowed us to enjoy our holidays in Siem Reap for a good couple of days. Staff is the strongest point of that place. People are incredibly nice and helpful and go way beyond expectations. I really appreciate all efforts of guys working there. We visited the hotel during the world cup 2022. Despite I confirmed twice with someone if it will be possible to watch the match, transmission was cut in the middle of the game. But hey, I managed to use my phone with VPN connection (wifi and good quality access point provided in the restaurant) and transmit the image to their TV. On top of that, when they had to close the restaurant, after placing the last order for couple of beers, staff let me stay in the restaurant and watch the game. They gave me remotes and beers in the ice bucket. Thank you for that!!! My team lost btw :((( but at least staff made the failure a bit less painful :) I would like to share an advice to future Cambodia's enthusiasts. Remember where are you going. Even though you are staying in the premium places, be prepared that things might not be smooth and sometimes a little bit of patience and improvisation is needed. But again, here comes a helpful hotel staff, which is always happy to assist.

Water pressure was low and the water heater is too small to be able to take a warm bath. But! With helpful staff we organized additional big, electrical kettles and impossible became possible :)

Location was good, but all the hotel in this charge rate has good location since it is a very compact and small town.

Disappointing experience not justifying 150-170 € per night charge in Cambodia. Pictures are manipulated and not aligned with reality. I booked 2 nights, but cancelled 2nd night and moved to Jaya River House for my 2nd night. Even tough i paid double for Jaya, i can easily say it’s worth it!

big comfortable bed. friendly staff.

toilet is in a separate room to the sink which made it inconvenient

Gladly again, I felt good. Especially I liked the breakfast and service.

Nothing

Dream-like room, the friendliest and kindest staff we have ever met. They also provide an amazing service for organizing local activities and renting service, which was very useful during our stay. Wide choice for breakfast and the quality of food is great. Lovely swimming pool and very quiet and relaxing atmosphere.

thanks for the upgrade and hosting over a week