Very Good Service

Alles Super

very cool stuff, breakfast, and room. my girlfriend loved this hotel. so minimalistic and clean

nothing

Clean, quiet area

This hotel has serious issues with communication. What I booked was a single room on site at the Restaurant Hirschen, and what I got was a 4-room apartment 15 minutes walk away. This was very dishonest and inconvenient for me because the research institute I was working at is a 20 min walk from the Restaurant Hirschen but a 40 min walk from the apartment. I have to work at night where there are not always available taxis. When I contacted the restaurant and asked to be moved to the hotel, I received only a “sorry, no room” type of response and no apology. I would strongly recommend the hotel advertise its rooms correctly and provide what was actually booked. Also, upon checkin there was no one at reception, just my room key on a piece of paper with instructions on how to walk to the other apartment… but I had no 4G coverage in Switzerland so this is not a foolproof approach.

We booked the apartments and they were exceptionally beautiful! Spacious, modern, clean, ...

comfortable room, even if a bit on the small side, great breakfast

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After complaining about the room and the bed we got a roomy apartment with an excellent double bed. Kitchen corner and bathroom was also OK.

First we've got a worn, small room with a broken bed, but later this issue got solved. The breakfast could have been more plentiful.

Food is good

Price and room size So many flies in the.room

I got a very large room, that was clean and quiet. The place is located in the centre of Villigen, very close to the Paul Scherrer Institute (15 min on foot or 3 min via public transportation). Staff was friendly and helpful.

The breakfast could have been a bit better, with more variety.

The hotel is conveniently located in Villigen, a sleepy village 10 minutes away from the Basel-Zurich highway. Staff was friendly, and the room was above expectations (we reserved 2 double rooms, but received a 3-bedroom apartment in the adjacent building). Breakfast was varied, fresh, and delicious.

Restaurant service was limited due to holidays, and will soon undergo a change of ownership, and will be run with a more simplified weekly menu. Village has few other options for dining out, but the pizza in the nearby Barbarossa Food World was amazing.

Everything was good only hot weather created problem and too much vehicle sound😓.

Very large clean apartment. Good fast internet.

Not made clear we had actually booked an apartment which was owned by the Hotel but nowhere near the hotel! No staff at hotel when we arrived just keys and an address to where we had to drive to find the apartment. We had to drive elsewhere in Villigen to a residential area to an apartment on the 3rd storey. No microwave or capsules for coffee machine (so if you arrived late or on a Sunday no way of making any coffee!)