Location

The room size was smaller than last time I stay thete

Size of the room Quiet room Excellent blackout on the window

The kitchen has nothing apart from microwave, sink plus a few glasses and two spoons I took two bedrooms and they gave two tea bags and two coffee sachets and two tea bags and the rest were decaffeinated and those not daily re filled There was hair all over when we checked in no deep cleaning done especially for carpet and toilet The furniture is cracked every where The room smell No one vacuum the corridors The food was terrible was really waste of money .

The hotel has good coffee for brekfast, hot sauna, and clean water at outdoor swimming pool

The breakfast could be more continental

Big rooms nice view of the tolo harbour

carpets

Spacious room

The floors are mostly covered with carpets which doesn’t look too clean, the food at the cafeteria was extremely average

affordable breakfast

late check in time

I have stayed there a few times. It had never disappointed me. The staff were very friendly and helpful. The room was clean, and the view was amazing, especially. The swimming pool was nice. There were many people checking in and out, causing a long queue, but there weren't many staff members available. The food at the Chinese restaurant was nice as well but a bit pricey. I will definitely stay there again in the future.

Swimming pool is not bad.

A tennis court, sauna room, jacuzzi are under maintenance, can’t be used by us for 7 days,

pillow could be better

A large room. Although the room faced the highway, the room was completely quiet, which I loved. The bathroom area is spacious, shower and toilet are nice. I also liked the sauna and steam room in the gym.

Tea/coffee was instant and no fruits or anything provided in the room, which is not really 5 star ish. The squeeze bottle in the shower is very hard and not really squeezable, which makes shower difficult every time. The breakfast, especially the bread and pastry section, is not really high standard.

Lots of space in the room. Facilities are new. Location is great and easy to take subway to Kowloon and other places.

The air conditioner is a little bit noisy.

the room service breakfast was good, they moved the required time forwardwithout problemwhen I woke up earlier than expected

the basin sink was too small and narrow in my room and there was nly one cold water tap

very clean, great view in the room that we ended up in, bottled water supplied, comfortable big bed. great gym and pool. gym change room facilities very good, easy to use lockers, great supplies.

cleaning staff can pester you for room service. I was late for an appointment one day and the staff member wouldn’t let go of me until I made sure of a time to have the room cleaned and made me miss the lift unnecessarily. spas weren’t working during our stay. if you end up in a room that has one of those in between room doors the noise insulation to the next door room is terrible.

the room was spacious and clean

it’s a bit far from central without much to do around the area, but if you prefer a quiet area to rest, it can be quite nice. I also wasn’t informed about the room deposit before check in. it would have been nice to let the customer know beforehand about it.

good location with easy access to Train station. excellent services from start to finish. Breakfast buffet was really good.

Nothing