Location - only 10 minutes walk from the Crucible theatre.

Nothing

Nice pillows, quiet room, nice staff, conditioner

Location, room size, breakfast was like the holiday inn express

Our room was lovely and big! The TV was huge and our duvet was the perfect thickness so we weren't hot in bed. The front desk staff were lovely and friendly. The breakfast is so good we won't stay in any other hotels now.

The curtains in the room are short and not full length so a lot of light comes through in the morning

Breakfast lovely plenty of options , staff were lovely very friendly and helpful .

Some little areas missed on cleaning side. Sliding door to bathroom on inside door very dusty not wiped ....

The selection of food for breakfast was excellent. Although there were no fried eggs and the scrambled eggs were a little cold

no fried eggs and scrambled eggs were a little cold

Breakfast was lovely, plenty of choice. The staff were amazing, went above and beyond. Room was lovely and clean, bathroom was fab. The hotel is in a good location, not too far from the centre but far enough to not be noisy.

Bed was a bit tired, not the most comfortable. Thought it was expensive, we come every year for the snooker tournament and never paid anywhere near this amount before.

Clean warm and nice staff

Nothing

Attractive property, good location, quiet, spotlessly clean, excellent breakfast, fantastic shower, comfy bed, two pillows per person (bonus!) and super, wonderful, friendly staff! Thank you!

All good

cleanliness, staff trying to help

I booked this hotel because it listed the possibility of having a room with two separate beds. This did not happen - my son (20 years old) and I were left to sleep in the same double bed, making the night before a competition for a National Championship awful. The booked parking was available for one night only and we were told to seek parking for the second night elsewhere - NCP. If I had known that this would happen, I would never have booked this hotel.

This was the third time in three years we stayed in this hotel and we have noticed a decline in the quality of services offered and an astonishing increase in price. Room was far smaller that previous years, price was double and status of maintenance of the room was below standard. Last year I gave a 9. I will not book again

Excellent value , staff were very friendly and helpful..

Clean and comfortable

Great location for the City centre and the Crucible theatre. Car parking on site - very tight but at least on site. Great breakfast included. Staff were outstanding and so helpful. Would definitely recommend and will come again.

It was really good - car park is tight though so if you have a big car (Q5+ in size) I would consider parking in an NCP rather than the hotel car park. That said, a Lamborghini managed to park at the hotel!

It was very nice

Everything was perfect

Not much very basic … was promised balcony by Booking.com .. as advertised

Nothing like Hilton … still just as expensive

The cleanliness was excellent, fashionable decor, amazing shower. Well stay with the Hampton again . Great price

Paying for car park would be a better option if it was free

Great location

Rooms could do with painting

Clean, comfortable room, excellent breakfast, lovely helpful young staff.

Car parking very expensive.

Everything about my stay was Very Good. The Staff were exceptional & nothing seemed to much trouble for them. I would have no hesitation in recommending this Hotel to my friends or colleagues.

The Car park could do with better signage

Great central location, secure parking, excellent breakfast included.

Lovely & clean, comfy beds & bedding, amazing breakfast with great a choice & very helpful friendly staff.

Clean, nice,good location, great staff

Road work around area

The location was perfect and free off road parking. Linda and John were very welcoming and the breakfast was up there with the best. We will definitely not hesitate to stay here again.

The staff were fantastic, breakfast was lovely, and everything was clean. Pizza was also 10/10.

Really disappointed at parking. That was the deciding factor on booking this hotel compared to another and it never stated there would be VERY limited parking spaces other wise I would have looked for alternative arrangements. Thankfully other parking nearby but that should be stated on website to save hassle when arriving.

The breakfast was good lots of choice with vegan options. Well maintained. The location was good even though there are some road works and building going on.

El desayuno correcto

Nos dieron una habitacion para discapacitados, por supuesto sin haberlo solicitado, lo que implica que el baño se convierte es una balsa. Pero al llegar de nuevo a las 22h, la habitación no estaba hecha ni limpia. Ante la imposibilidad que fuese alguien a limpiarla, solicitamos cambio de habitación pero nos dijeron que el hotel estaba lleno. Miramos en la web del hotel y nos salia disponibilidad mínimo de 3 habitaciones para esa misma noche. El manager y la recepcionista limpiaron la habitación, pero tuvimos que esperar otra media hora hasta que finalizaron

Hotel staff were nice and breakfast was lovely. The rooms bathroom was well set out and the beds were really Comfortable.

Hotel was fine, but at the moment around the hotel there are lots of construction projects all around. Stepping out the hotel was like being on a building site.

Room was spotless but was a on the smaller side. The breakfast was good but maybe not quite as good as some offers at other hotel chains. Overall would recommend for a short term stay.

Room size and breakfast selection.

Location and buffet breakfast

our room was comfortable, breakfast was lovely although the cooked items could have been warmer, lots of choice. Location is good

more parking required, conditioner in shower was empty.

Price for the rooms was higher than expected.

Room service wasn't provide for one of the rooms one day.

Location was ok and the breakfast was hot and was presented well. It was clean in all areas of the hotel and the staff were very polite and helpful.

Breakfast was a little bland and the bed wasnt particularly comfy.

Having been to a Hampton Hilton in Birmingham only a couple of weeks of go, this was such a contrast! From reception on checking in, the staff were amazing and so friendly. Breakfast was well organised and everyone was lovely. Your staff are a credit and your hotel is so clean and pleasant to stay in.