location

beds not comfortable, no tv in bedroom even though the brackets were still up, couch was barely able to sit on, only 1 other chair was the only dining chair. the tv in “lounge” was tiny.

Parking provided

The smell, the service, ripped curtains, general air of neglect

Not clean floor looked like wasn’t vacuumed bed very uncomfortable

Nothing really. Car parking was okay.

It was run down and unclean. Holes in the walls, dirty marks everywhere. Obviously emergency accommodation. Very noisy tenants in the middle of the night coming and going, banging about and having loud conversations. The photos are very deceiving, as is the 4 star rating.

Not much...

The smell- it has that old, lingering cigarette smoke smell. There was stuff all over the carpet, like it hadn't been vacuumed. The drain in the shower was blocked so we couldn't shower without flooding the bathroom. The rubbish bins hadn't been emptied. And before we knew the shower was blocked, we didn't have any towels so had to request them.

Handy to many fast food options

Too noisy

Nothing

Everything

Only the location.

The cockroach in the coffee and t bag box. No coffee cups. Only one dessert bowl Stinking rubbish outside the door. Torn curtains. Only 2 towels. No soap in bathroom containers. One spoon Springs in the mattress. Lack of decent pillows. Only one chair. Noisy neighbours. After 1am.. Given the disabled room, ridiculously low bench.

It was fairly clean. The cleaners were so helpful.

We arrived at 9pm. They had put the keys in the lock box. I went to open rooms only to find that one of the rooms had not been made up. I contacted the hosts who told me I was given the wrong key for the rooms. I decided to check the new room they gave me while we waited for new keys and found the key for the unmade room fitted the new room 😳. No pillow cases on made up beds in both rooms. The door handle fell off the bathroom door. Batteries not working in tv remote and no remotes for AC machines. Looks nice from outside but definitely a different story when you open the door and enter inside. Not worth what they are charging! Hosts are never on site.

Location Spacious room

We asked for dishwashing liquid and didn't receive any

I booked four rooms,no soaps in the rooms and legs of the chairs loose about to break,I nearly fell

Booked a room for 3, but there was 1 fork 1 teaspoon 1 bread plate, 2 kitchen chairs and they both should be in the bin. Shower handle was broken and handtowel rail was non-existent. The price was too expensive for what we received and no one in reception when I wanted to talk to Management regarding room. I spoke with a room attendant but Management have not tried to make contact.

Locality only

No staff available on checkin or checkout

Beautiful and very convenient stay.

Everything.

absolutely nothing. we checked in to find no key for the door so we could not get in.

everything

N/A

No rubbish bin in kitchen. No glasses for water. No towell rail in bathroom. It had been broken and broken parts still on the wall. Lots of marks on the wall in bathroom. The unit smelt of stale cigarette smoke.

Nothing

Having other things sharing the room

Great location an helpful friendly check in.

Was dirty an only had 1 soap despenser in bathroom for toilitries

location was good. bathroom was clean

lady on reception when we arrived was rude, unhelpful and not welcoming. there was no plug for the kitchen sink, no t towel and when one was provided it was dirty. there were crumbs and other food items in the sofa bed when unfolded and a cockroach in the kitchen. limited kitchen utensils provided. very poor and limited housekeeping

Self contained unit with cooking utilities. Pressure of the shower was amazing. Room was clean and tidy.

We stayed for 2 nights, no remote for the TV. Neighbors next door both nights blasting their music til early hours in the morning. Bed was broken on one side which wasn't very comfortable.

n/A

Cleanliness, comparison between what was online and actual - overall state of accommodation and no reception facilities

Location only good thing. Wish I had not prepaid.

Over priced and false advertising. Paid for an advertised Large Luxury 2 bedroom Unit. Living, dining and lounge area very small, with most uncomfortable sofa bed only "lounge" sitting Filthy. Cockroaches in bathroom. When Management told the offered 1 rusty can of empty fly spray. When asked for another can with something in it, got told there wasn't another can. Pillow covers unwashed & marked. Drug butts only just pushed under bed covers on the floor Fridge missing a leg - wobbled a lot when opening door. Fridge door very rusty - didnt use it. NO WIFI - but not told it was "broken" until asked. Person on desk told me to use my providers Hot Spot. I specifically choose a place with WIfI I had work to do remotely and could not.

Location was ideal to sports stadium and eateries.

Bit of upkeep need in the bathroom and where tv's taken from rooms they still have brackets up etc. I don't think the rotate the mattress's either as one side of bed was firm while the other side had a big dip in it.