very good

everything

Hospitality

The Front Desk, Concierge & Spa service is commendable. Love the location, easy access to all places.

Everything was just perfect, thank you very much!

For a five start hotel - I don't think we got the right value for money.

They were 'above themselves' because its the Four Seasons. Felt like we were not good enough! Also despite writing two times in advance and requesting via Booking dot.com our room request was not carried through. Check-in took much much too long. they ouldn't find the Booking.com reservation amongst other things and I felt that once they knew it was booking.com reservation we were immediately put into a lower class bracket for the hote;l. They had some techincal problems and we didn't get our key until 3 hours after arriving in the hotel. We were only there for one night. For a five starr hotel, one would think that having Tea making faciilities in the room was a given. The staff tried very politely to fix things by apologising the whole time but not actually acknowledging or rectifiying the issue but rather giving us lots of polite speak about apologising. They did pay for our caesar salald and French Burger and glass of wine while we waited but despite the kind gesture, when one pays what one does for this hotel per night I would have expected a different approach. Loation of the hotel is excellent. Superbly clean. Great beds and linen. A very good waiter in the Orangerie restaurant - he was most certainly the hightlight.

Great atmosphere and polite staff.

The breakfast is not included in the price.

It was so French! It is so beautiful!

nothing! was amazing!

That we didn’t have priority as hotel guests to the hotel restaurants!