From the moment you arrive until the moment you leave you feel welcomed and cared for. This is a family run hotel that provides service which exemplifies what the hotel experience should be. The location is perfect, 1 minute walk to the best eateries and onsen area. It’s very close to the ski resort - a short walk. The room is large with a seperate dining area. The large Japanese breakfast was outstanding, the produce used grown on their farm, even the rice! Obviously there was enough nutrition to last the day, we didn’t need to eat until dinner time. We’ll be back for a second visit.

Fabulous traditional cuisine that was delicious and very well prepared and presented.

traditional local family run. they were very helpful & beautiful people. Room was way bigger than photos & blurb on bookings.

nothing everything was great.

The staff and the location were perfect. I can't remember the last time I was treated so well. Located very close to the bus stop, the best public onsens, great restaurants, and a short walk to the moving walkway. They let me store my luggage after checkout. I was able to spend another full day skiing and visiting onsens. The breakfast was excellent. I didn't order dinner but the prices for both breakfast and dinner were very reasonable. The building even has an elevator.

Very very minor - the heater made a clinking chime sound which sounds like an morning alarm.