The breakfast was not just yummy, I had various options to work with and it’s such a great idea for a picky eater like me.

The location is good

The hotel allowed a strange man to enter my room while I was sleeping inside. When I complained to the front desk they said sorry and made excuses - this is definitely something that could happen again, as they told me they had given the man a master key to all rooms. In addition to this, hotel staff called my room repeatedly in the mornings from 8 to 9 am. Housekeeping would knock on the door before 10 am asking to come in, and would open the door even if I had already asked them to come back later. Towels were removed from my room and not available for replacement for several hours. Paint is peeling from the walls due to mold and humidity

easy access, clean and tidy, good choice of foods

No Dstv in rooms, do could not watch favourite sports channels except by pool but it had no sound as a DJ was playing music he liked at decibel levels above the ability of guests hearing each other as they eat their meals.

the staff were nice

the room ceiling was leaking, and rain got into the room little parking space on the premises

The view of my room was really nice. The room smelled nice. The pool area was very relaxing.

The water smelled. The drainage in the shower was open. The light in the room was not sufficient.

staff assistance

upgrade

Staff very attentive and polite. They assisted my father so quickly and added extra customer service wherever they could. I really appreciated their help

Everything was great. I think maybe a couch single chair in the room to relax a little more would have been good. Or light by the bed. But brilliant otherwise

Swimming pool and restaurant are amazing